Studierea comportamentalui consumatorului in domeniul NP Flashcards

1
Q

Scopul actiunilor de mk

A

influenta comportamentul

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2
Q

Mk are in vedere

A

schimbarea ideilor, atitudinilor si gandurilor

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3
Q

Modele pt intelegerii comportamentului

A

MOA (Motivatie-Opport.-Abilitate)

BCOS (Benefici-Cost-Other-Self efficacy)

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4
Q

Beneficiile si costuri

A

Elemente centrale pt influ.

Maximiza B si minimizeze C (eforturile)

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5
Q

Procesul decizional B-C

A

influentat de alte elemente (Other)

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6
Q

Autoeficacitatea

A

convingerea unei persoane de a-si schimba comportamentul

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7
Q

Categorii de decizii

A

Agregarea audientelor tinta in segmente
Selectarea segmentelor tinta adecvate
Pozitionarea compt. dorit ca o propunere de valoare dorita
Translatarea propunerii de valoare in decizii specifice ofertei, cost. sale, livrarii acesteia si comunicarii despre ea

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8
Q

Niveluri de evaluare a comportamentelor audientei tinta

A

Evaluarea descriptiva in ved. profilarii si categorisirii audientelor tinta
Evaluarea legaturilor existente intre comportamente si intre acestea si caracteristicile AT
Eval cauzelor care stau la baza motivelor pt care AT iau anumite decizii
Abilitatea de a explica cauzalitatea sau motivele pt care anumite audiente se comporta sau gandesc intr-un anumit mod

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