Shopping

Question 0

Definition:influence

Answer 0

A way of encouraging consumers to buy a product

Question 1

Definition:consumer

Answer 1

Someone who buys a product or uses a service

Question 2

Definition:food miles

Answer 2

The distance a food travels from field to plate

Question 3

Definition:organic

Answer 3

Food that is produced without additives or pesticides

Question 4

Definition:ethical

Answer 4

Concerned about people and the environment

Question 5

Definition:need

Answer 5

Something that is necessary

Question 6

Definition:product

Answer 6

An object that you can buy

Question 7

Definition:convenience

Answer 7

Quick and easy to prepare

Question 8

Definition:impulse buying

Answer 8

Buying something on a whim

Question 9

Definition:budget

Answer 9

A plan that shows how much money is available

Question 10

Definition:sustainability

Answer 10

Meeting the needs of today’s consumers without damaging resources for future generations

Question 11

What could influence what we buy?

Answer 11

Peer pressure
Advertising
Environmental issues
Social media 
Practicality
Branding
Pricing
Quality of the product

Question 12

Definition:cultural

Answer 12

The beliefs and behaviour can determine what people prefer to buy

Question 13

Definition:economic

Answer 13

The amount of disposable income available to consumers strongly influences buying

Question 14

Definition:environmental/ethical

Answer 14

The impact of a product on the environment can strongly influence consumer choice

Question 15

Definition:physiological

Answer 15

Health and well-being can influence choice

Question 16

Definition:psychological

Answer 16

The personalities, attitudes and emotions of individuals can impact on purchases

Question 17

Definition:personal

Answer 17

Decisions influences by age, likes, dislikes, occupation and lifestyle

Question 18

Definition:social

Answer 18

The effects that friends and family can have on influencing your choice

Question 19

Why should consumers buy local foods

Answer 19

Can taste/look better
Cost less
Boots local economy
You know where it’s came from and what’s in it

Question 20

What is fairtrade

Answer 20

Fairtrade is about better prices, decent working conditions, local sustainability, and fair terms of trade for farmers and workers in the developing world. The fairtrade logo is designed to be recognised to a consumer

Question 21

Give examples of fairtrade products

Answer 21

Coffee
Chocolate
Bananas
Teas
Flowers
Biscuits
Cereal

Question 22

Why is organic food better?

Answer 22

There’s no additives, pesticides, fertilizers or herbicides used the production. Any food labelled organic has be registered by the Soil Association

Question 23

Why is organic food worse?

Answer 23

Don’t taste as better
Take longer to produce
More expensive
Has the same or lower nutritional value than non-organic food

Question 24

What is the main law that protects consumers

Answer 24

The Sale and Supply of Goods Act 1994

Question 25

Under this act any goods you buy from a trader should be:

Answer 25

Of satisfactory quality
Fit for intended purpose
As described on the advertising

Question 26

If the seller can offer you a redress. This redress may be:

Answer 26

A full refund
A repair
A replacement
A credit note

Question 27

You are unentitled if:

Answer 27

You damaged it
You were told it was damaged
You altered it
You’ve kept it for a long time

Question 28

How do you make a complaint

Answer 28

Stop using the item 
            ⬇️
Find the recipt
          ⬇️
Return to the shop
          ⬇️
Ask to speak to the manager
                ⬇️
Politely explain the problem 
                ⬇️
If the seller cannot offer you a redress even though you are entitled, you can write a letter of complaint to the Company's Head a Office