Session 3- Training and Conferences Flashcards

1
Q

What usually determines the amount of learning on the part of the trainees during a training session?

A

The amount of learning depends largely on the trainer’s ability to teach effectively and adapt their approach to the audience.

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2
Q

When does the need for training police officers end?

A

Never! The need for training is constant due to changing concepts, theories, and practices.

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3
Q

Are the benefits of an effective in-service training program easily measured?

A

No! The benefits are not immediate or easily measured; they are subtle and long-term.

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4
Q

What is meant by the ‘Principle of Readiness’ in the learning process?

A

It means that the instructor must stimulate the learner’s desire to learn when conditions are favorable.

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5
Q

What is meant by the ‘Principle of Effect’ in the learning process?

A

Success in learning leads to a pleasurable sense of satisfaction, while failure causes frustration.

The instructor should provide opportunities for learners to complete tasks in proper sequence to foster achievement.

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6
Q

What is meant by the ‘Principle of Repetition’ in the learning process?

A

Repetition should be purposeful, improving the learner’s ability through correct practice until they are adept.

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7
Q

Do all students learn at the same rate?

A

No! Factors affecting learning rates include past training, instructor personality, and individual differences.

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8
Q

What is one of the greatest spurs to students’ learning?

A

The recognition that personal or professional growth depends on the effort they expend to improve.

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9
Q

Should the instructor generate interest in his students?

A

Yes! Generating interest is essential for effective learning and depends on internal and external motivations.

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10
Q

Can a student improve his speed of learning?

A

Yes! As motivation and self-assurance increase, speed and accuracy can improve significantly.

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11
Q

What is meant by sequential teaching?

A

Teaching an operation as a whole in the same sequence that will be followed in practice, with exceptions for complex tasks.

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12
Q

Should supervisors permit their subordinates to learn via a ‘trial-and-error’ process?

A

No! This approach can lead to lowered public confidence and morale.

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13
Q

What are the two types of instructional goals?

A

General goals focus on changes in behavior for ultimate job performance, while specific goals target segments of lessons.

Both types must relate to desired changes in behavior or performance.

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14
Q

What should be the ‘game plan’ of an instructor?

A

Develop a logical arrangement of material, use interest-getting techniques, and provide practical examples.

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15
Q

What are some accepted teaching principles?

A

Consider the learner’s perspective, present material logically, and progress from simple to complex, safe to hazardous, and known to unknown.

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16
Q

Is rehashing what trainees already know a desirable procedure?

A

No! It does little to enhance understanding of the subject matter.

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17
Q

What is meant by the term ‘learning by association’?

A

Instructors should relate lesson material to the learner’s background and experiences, especially for unfamiliar topics.

18
Q

What are the five steps in teaching?

A
  1. Introduction 2. Presentation 3. Review 4. Application 5. Test
19
Q

What factors should an instructor be mindful of in developing the ‘introduction’ step of teaching?

A

The introduction should capture attention, spark curiosity, and establish a readiness to learn.

The ‘A C I D’ test must be passed: Attention - Curiosity - Interest - Desire.

20
Q

What should an instructor be aware of when presenting training material?

A

Adjust the pace and emphasis of instruction to accommodate individual differences and group abilities.

21
Q

What is included in the ‘application’ part of the ‘5-step’ teaching method?

A

The learner is given an opportunity to apply what they have learned, with careful supervision to prevent bad habits.

22
Q

What is disclosed in the fifth step - the testing step?

A

It assesses the learner’s ability and readiness to proceed, measuring the effectiveness of the teacher’s instruction.

23
Q

What are some common causes of teaching ineffectiveness?

A

Oversimplification, aimlessness, unnecessary material, and lack of competency can hinder effective teaching.

24
Q

Should an instructor have patience when dealing with trainees?

A

Yes! Patience is extremely important, especially with those who may not grasp the subject as quickly.

25
Q

Why is the lecture method of teaching sometimes ineffective?

A

It assumes all students progress at the same rate and should be supplemented with teaching aids and engagement techniques.

26
Q

Is it correct to assume that trainees understood material because no questions were raised?

A

No! Silence may indicate self-consciousness or a desire to remain inconspicuous.

27
Q

Should demonstrations be used in teaching?

A

Yes! They are particularly useful for teaching manipulative skills in a step-by-step manner.

28
Q

Should an instructor occasionally stimulate discussion among the students?

A

Yes! Discussion allows students to contribute, evaluate information, and draw conclusions.

29
Q

What is a forum in instructional techniques?

A

A forum involves presentations by specialists with audience participation, while a panel discussion does not.

Audience questions can clarify issues but may limit content to panel information.

30
Q

What are some types of questions used by an instructor?

A

Overhead questions directed to the group, relay questions passed from one student to another, and reverse questions thrown back to the asker.

31
Q

Are selected slides a useful training aid?

A

Yes. A few selected slides studied carefully by the student might provide more learning than the use of many, which may only cause confusion. Students should be prepared in advance to observe important points.

Note-taking during the presentation of a film or slides should NOT be required since it tends to distract attention from the film. Ideally, students should note and discuss key points after the film has been observed.

32
Q

How can a magnetic board be used as a training aid?

A

Field tactical problems can be simulated by figures representing persons, equipment, buildings, streets, objects, etc., glued to magnetic strips and placed on the board. Students can deploy personnel and equipment as the various exercises indicate.

Problems involving such police incidents as civil disorders, major disasters, barricaded criminals or other unusual occurrences can be simulated to give the student experience in the classroom.

33
Q

What are some advantages of forms?

A
  1. They can be completed quickly.
  2. They assure completeness of information.
  3. They limit irrelevant or trivial information.
  4. They ensure logical organization.
  5. They ensure uniformity.
34
Q

What are some disadvantages of forms?

A
  1. They are difficult to design and prepare.
  2. They make it difficult to give certain types of information.
  3. They are difficult to fill in.
35
Q

In planning a conference, what should be considered regarding each conferee?

A
  1. The knowledge of the material to be discussed.
  2. His probable position on important decisions.
  3. His personality type.
36
Q

Should an agenda be prepared and distributed before a conference?

A

Yes! Then the conferees will have time to prepare for the meeting (3 or 4 workdays in advance is recommended).

37
Q

How do you start a conference?

A

Set the tone of informality - introduce yourself and let the others introduce themselves. Help the participants to get to know each other and try to get them talking.

38
Q

What are some do’s and don’ts regarding conference leadership?

A
  1. Ask rather than state.
  2. Suggest rather than order.
  3. Encourage everyone to participate.
  4. Listen!!
  5. Let the members themselves keep things moving.
  6. Step in - when necessary.
  7. Focus on ideas - no personal attacks.
  8. Don’t let one or two people dominate.
  9. Don’t hastily overrule the group, try persuasion.
  10. Don’t insist on absolute, final decisions if the group is not ready; schedule another meeting.
39
Q

What are 5 recommended public speaking techniques?

A
  1. Refer to the subject, occasion, or audience.
  2. Get attention by beginning with something totally unexpected. (Get the audience’s attention!)
  3. Use vivid examples.
  4. Use appropriate quotations.
  5. Try to inject some humor - nearly every human being responds to humor and it arouses attention.
40
Q

What should be remembered regarding informal communications systems?

A
  1. They are ever present and cannot be suppressed without seriously damaging morale.
  2. They are notoriously inaccurate - as stories circulate they become very distorted.
  3. Casual conversation can be meaningful. It can reflect the morale of the group.
  4. Use informal communication to get at people’s candid feelings and opinions.
  5. Use the grapevine to facilitate upward the flow of information.
  6. Use informal channels to bypass possible roadblocks.
  7. Feed the grapevine with useful, accurate information.
  8. Keep your door open - encourage direct informal communication with your subordinates.
41
Q

What are the five steps to problem solving?

A

A-DIME:
A - Analysis: Review all relevant information and documentation; verify problem areas; review options.
D - Develop a Plan: Meet with employee; gain input; generate strategies; discuss consequences; set goals and timelines; end on positive note.
I - Implement: Initiate action plan; remind employee of your availability.
M - Monitor: Hold follow-up meetings with employee; compare progress to goals; make course corrections as needed; document.
E - Evaluate: Assess performance improvement; document progress; reward improvement; institute positive progressive discipline for failure as agreed.