secitoin 7.3 vocab

Question 1

mission statement

Answer 1

priimarily serves an internal funciton; it describes the company’s purpose and key objectives to its team and owners.

Question 2

vision statement

Answer 2

directed both internally and externally; it defines the company’s purpose and values to empolyees.

Question 3

empathy

Answer 3

the act of identifying with the feelings, thought, or attitudes of another person.