Satisfaction, Commitment & Stress Flashcards
The core symptoms of the Type A behavior pattern include all of the following except:
A. competitiveness.
B. time urgency.
C. hostility.
D. depersonalization.
Answer D is correct. As described by Friedman and Rosenman (1959), the Type A behavior pattern is characterized by a chronic sense of time urgency, excessive competitiveness, and hostility.
Which of the following is NOT one of the three main types of organizational commitment?
A. continuance
B. affective
C. normative
D. behavioral
Answer D is correct. There are three main types of organizational commitment – continuance, affective, and normative.
During the general adaptation syndrome (GAS), the adrenal cortex releases which of the following?
A. cortisol
B. norepinephrine
C. thyroxine
D. glutamate
Answer A is correct. The adrenal cortex releases the stress hormone cortisol. Elevated levels of cortisol along with the elevated levels of epinephrine and norepinephrine produced by the adrenal medulla cause physical changes that enable the body to respond to a stressor with a fight-or-flight response.
Based on the results of their study of twins separated shortly after birth, Arvey, Bouchard, Segal, and Abraham (1989) concluded that genetic factors explain about _____ of observed variability in job satisfaction scores.
A. 70%
B. 50%
C. 30%
D. 10%
Answer C is correct. The data collected by Arvey, Bouchard, Segal, and Abraham indicated that about 30% of observed variability in job satisfaction scores was attributable to genetic factors.
Which of the following is NOT one of the types of organizational justice?
A. distributive
B. normative
C. interactional
D. procedural
Answer B is correct. A distinction is made between three types of organizational justice – procedural, distributive, and interactional.
Kobasa (1982) identified three core characteristics of hardiness. Which of the following is NOT one of these characteristics?
A. commitment to family and work
B. a sense of control over one’s life
C. an inner conviction of self-worth
D. a view of new experiences as a challenge
Answer C is correct. Hardiness (Kobasa, 1982) has three primary characteristics: a sense of control over one’s life, a sense of commitment to family and work, and a tendency to view new experiences as challenges rather than threats.
