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Salesforce Platform App Builder 2024 > Salesforce Fundamentals > Flashcards

Salesforce Fundamentals Flashcards

1
Q

Which two fields are the only fields Email-to-Case can map?

A

email subject and email body (mapped to Subject and Description fields of case record respectively) It’s not possible to add further mappings

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2
Q

What is Salesforce Field Service?

A

Salesforce Field Service, formerly known as Field Service Lightning (FSL), is the extension of Service Cloud that provides a comprehensive view of workforce management

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3
Q

Can standard validation rules reference records unrelated to the current object?

A

No

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4
Q

Payment processing is a functionality that is available in Salesforce OOTB (True/False)

A

False.

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5
Q

Can standard campaign functionality track email stats like opens and clicks?

A

No

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6
Q

The role hierarchy cannot grant more access than the base-level object permissions in the user profile (true/false)

A

True

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7
Q

What is the Sharing Hierarchy button for?

A

Used to view all the users who have access to the record and the reason for the access

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8
Q

Is there a ‘Sharing’ button you can put on Page Layouts to facilitate record sharing?

A

Yes

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9
Q

What security solution do you use to share records of one territory with another territory?

A

Sharing rule

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10
Q

A developer wants to specify the object that an individual or group of users can access. What two security solutions would they use?

A

Profiles and permission sets.

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11
Q

A scoping rule can be used to:

A

control the records users see in list views, reports, and soql based on the selected criteria. Are flexible and can be enabled/disabled on a query-by-query basis

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12
Q

scoping rules are available for

A

a few standard objects and custom objects

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13
Q

a restriction rule is

A

applied to a user to filter the records that the user is granted access to via OWDs, sharing rules, and other sharing mechanisms.

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14
Q

restriction rules are

A

used to prevent access to certain records based on record and user criteria

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15
Q

A Sharing rule is

A

used to grant access to records based on criteria or ownership

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16
Q

Deleting access to an object can be allowed with:

A

profiles and permission sets

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17
Q

Enhanced report folder sharing provides

A

refined access levels for each folder share (View, Edit, Manage)

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18
Q

How many levels of grouping can you have in a summary report?

A

up to 3

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19
Q

How many levels of summarization are available for rows and columns in a matrix report?

A

2 for rows AND columns

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20
Q

On what fields can a bucket field be defined?

A

Number, Percent, Currency, Picklist and Text

21
Q

Can bucket fields be created in joined reports?

A

No

22
Q

Reporting snapshot uses

A

a source report and saves report results to a target object. Can be scheduled daily, weekly or monthly

23
Q

The Lightning Table component of a dashboard can have X columns and allows grouping of Y columns. They can display up to how many records? (what are X and Y?)

A

10 columns
2 columns
200

24
Q

What is the syntax of the filter parameter you can add to dashboard URLs?

A

&fv0

25
Q

When you delete an object, what happens to all report types and reports created from it?

A

They are deleted if the object is referenced as a primary object in a report type

26
Q

Can a report type’s primary object be modified?

A

No

27
Q

(T/F) Creating a custom report type will not work on combining unrelated objects.

A

True

28
Q

Do you need to delete all dashboard components before deleting a dashboard?

A

No

29
Q

(T/F) When a dashboard is deleted, the dashboard components are not deleted.

A

False

30
Q

What kind of filter do you use when comparing values of two different report fields?

A

A field-to-field filter

31
Q

How many blocks of report types can be created in a joined report?

A

5

32
Q

(T/F) You cannot create cross-block summary formulas in joined reports

A

False; you can create them.

33
Q

What standard report type can be used to create a field history report?

A

Account history (in the case of a history of changes on the account object)

34
Q

When setting up a filter on a user field, such as Account Owner, what can you use as the relative value?

A

$USER

35
Q

What is the size of the smallest possible component that can be added to a dashboard?

A

1 row x 1 column

36
Q

In joined reports, if a filed is shared by all report types, it is called a:

A

common field

37
Q

If a user clicks refresh to update a dashboard, is the data refreshed for all users?

A

Yes

38
Q

Can you schedule a refresh for a dynamic dashboard?

A

No

39
Q

Can the admin edit any chatter post?

A

Yes

40
Q

What can you do to be sure you’re immediately alerted when someone @mentions a group?

A

1) Enable ‘Group Mention on a post’ under Push Notification Settings

2) Select ‘Email on every post’ under Groups in Chatter email notification settings

41
Q

What types of items can be included in the mobile app navigation menu?

A

1) approval requests
2) Dashboards
3) Visualforce page tabs

42
Q

Two facts about the order of items in the mobile app navigation menu:

A

1) the order of the items can be selected by the user
2) the first item in the navigation list becomes the mobile app landing page

43
Q

In the mobile app, the [ ] corresponds to the tabs in the desktop version of a lightning app?

A

Navigation menu

44
Q

Maximum # or records that can be imported at a time with Data Import Wizard

A

50,000

45
Q

What happens to a junction object record when either associated master record is deleted?

A

Record is deleted and put in Recycle Bin

46
Q

What is one component that is unavailable in a change set?

A

Account Teams

47
Q

How many assignment rules can be active on a case?

A

one

48
Q
A

Salesforce Platform App Builder 2024 (1 decks)

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