Review/Test 2 Flashcards
The belief that one race is superior overall is:
Racism
Persons who are oriented by their culture to value traditions of the past might be very resistent to
New technology/procedures
The tone and volume of your voice are factors of:
Verbal communication
The ability to understand and perceive the emotions of others
Empathy
Pet names are generally offensive to:
Geriatric patients
What is the purpose of HIPAA?
Standardize exchange of electronic info and protect confidentiality
Which transfer is required for patients who are immobile with no personnel to assist?
Hydraulic lift
When instructions are given to a non-english speaking patient it is best to:
Use a trained interpreter
All of the following might be the cause of a fire in a health care facility EXCEPT
grounded electrical plug
Increasing voice ______ may be required when working with a patient who is hearing impaired.
Volume
Hygiene and appearance are both types of _______ communications.
Nonverbal
OSHA regulates:
safety in the workplace
What does OSHA require an employer to keep for all substances in a workplace?
Materials Substance Data Sheets (MSDSs)
To ensure the efficient and effective care for all patients, a healthcare provider should always treat the patient
with dignity and respect.
Which of the following healthcare professional should follow the Patient’s Bill of Rights?
All healthcare personnel