Revenue 101 Flashcards
What age is an Infant?
0-4
What age is a child’s fare (50%) off Adult Fare
5-15 yrs
What is an Adult Fare
16+
What time does Peak Time Run?
From 04:30 until (depending on location)
What is the section 6 header
“You must hold a valid ticket or authority to travel before you board a train, where there was the opportunity to buy one unless one of the following circumstances applies.
You maybe subject to a penalty fare”
What exceptions apply to not having at valid ticket?
At the station where you start your journey there is no means of purchasing a ticket:
- No ticket office open
- Self Service Ticket Machine is not in working order
- TVM will not accept your only payment method
- Where notices indicate that Penalty Fares may apply from that station - you purchase a Permit to Travel if there is a working Permit to Travel issuing machine
What railcards require photographs?
16-17 Saver
16-25
26-30
Two Together x2 Photos
Job Centre Plus
Staff Travel Card
What Rail Cards have a £12 minimum spend before 10am
16-25
26-30
HM Forces
Veteran
With the 26-30 railcard when do restrictions apply?
July & August
Which card has a Digital Version Only
26-30 Card
Which Railcards Don’t Have Photographs?
Disabled
Senior
Veteran
HM Forces
Family & Friends
What is “Over Distance”
Allows customers to travel further than the ticket held allows
If a customer has a promise to pay, how must they pay for the ticket?
Must pay in cash
Other than outside of peak TIMES What else are classed as off- peak?
Saturday - Sunday and Public Holidays
Anytime open Return details
Outbound
5 days from the date shown
Return
1 Calendar Month from the date shown
Short Anytime Return
Outbound
1 day only
Return
1 calendar month from date shown on ticket
