Recruiting motivating staff Flashcards

1
Q

what is included in a person specification

A

hobbies, skills, attitudes, and qualifications needed for a job

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2
Q

What is the selection process

A

letters of application, CV, shortlisting and interviewing

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3
Q

why are job adverts used

A

to encourage applicants for posts

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4
Q

why are workers needed

A

increased sales, staff leaving , promoted staff, temporary absence ( maternity leave , injuries)

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5
Q

what is a job description

A

It outlines the details of a job

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6
Q

what is included in a job description

A

location of job, hours of work, working condition etc….

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7
Q

why is there a selection criteria

A

To see if they have the skills and attitude and whether they will fit in

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8
Q

What is on-the-job training

A

this is where a worker stays at their usual place of work and learns how to do the job e.g. doctors and teachers

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9
Q

what is off-the-job training

A

this is where a worker is trained away from their workplace (college training centre)

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10
Q

what are the monetary rewards

A

increase in pay, bonus schemes

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11
Q

what are the non-monetary rewards

A

free healthcare, company car

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12
Q

what are ways motivation can be increased

A

good working conditions, good communication and job enlargement

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13
Q

what are the two ways you can check levels of motivation

A

absenteeism and labour turnover

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