Random quiz Flashcards

1
Q

What is the correct definition of click through rate?

A

The ratio of users who click on a specific link to the number of users who view a page

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2
Q

What are the qualities of relationship marketing?

A

Relationship marketign is marketing to existing customers.

Its emphasises customer retention, satisfaction and customer lifetime value.

It enables cross-selling; the selling of other products to the same customer.

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3
Q

What is the main difference in purpose between organic and paid advertising?

A

Organic only reaches your current audience; paid is designed to reach new audiences.

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4
Q

At what stage of the customer lifecycle is the customer considering what to do or whether to purchase; e.g. they know their need and are weighing up options.

A

Think (acquisition)

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5
Q
A
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