Quiz 2 Flashcards
Good ____________ skill is an essential input to being highly productive. A salesperson should be skillful in finding out from leads which are the most promising ones.
Time management
Salespeople are required to begin every sales conversation through asking questions during the discovery phase in order to make a need analysis of the business.
Qualification Questioning
Salespeople feel comfortable in talking to prospects. However, they are required also to listen to the stories of their possible customers.
Active Listening
An effective salesperson must completely understand the product he is selling. Basically, the initial lesson to teach new salespeople is
Product knowledge
It is always vital for salespeople to meet their prospects face-to-face. It is very difficult for them to establish connection with busy strangers, especially when done over the phone. Fortunately, there are salespeople who have the innate ability to make an instant connection over the phone
Rapport Building on the Call
is looking for referrals through present connections for new prospects that match the target buyer or best customer profile
Strategic Prospecting
Salespeople need to be well-prepared for ___________ once they hear one. Always, it is vital to be sensitive and alert in order to understand genuinely the core concern of the prospect. People in sales should learn how to empathize, soften and ask good questions for more information and understand the prospect’s problem
Objection Handling
It is vital for salespeople to identify which amongst the so many social media channels available would work with their targeted audience. Essentially, salespeople should be where the prospects are.
Social platform know-how
Whether selling a product or service, a smart salesperson should begin with the scrutiny of the customers, from their wants and desires to solving their problems. Salespeople necessitate performing research to become successful in sales.
Digital Research
Salespeople need to be skillful in ____________ to raise conversions and form long-lasting relationships online.
Content Creation
Content, when shared on social platforms, turn to become a very useful resource for a salesperson. If done properly, the right content will facilitate to engage with and influence prospects in a positive manner.
Content Curation
For many B2B products, the ______ is critical to starting a sales process. Sales reps need to not only understand the product but must be able to show off its capabilities to a prospect effectively through a
Demon skills
A great salesperson needs to commit to a deal fairly quickly to get a prospect. As the sales progress, the right people with the right approval power are essential.
Gaining Commitment
Salespeople must learn to thank customers and carry on building and continuing the relationship following the sale.
Post-Sale Relationship Management
Once the salesperson has convinced the prospect that their company needs the product, it is high time to close. Salespeople need to be trained on how to push prospects, ask for the order and get it signed fast.
Closing Technique