Questions Flashcards
Decision-making authority at Prarie is highly
Centralized
A collaborative office features which of the following disadvantages?
less efficiency in the shared space
When an organization reaches 2000 employees, which of the following is true?
Size is less influential on structure
Which type of structure tends to work best with an innovation strategy?
Organic
The ___ structure is an advanced version of the matrix organization, where employees continuously work on assignments that are an orientation of a task
Project
A learning organization is one that has developed
the capacity to adapt and change
The current organization design at Prairie’s is best described as
Mechanist
Under which of the following circumstances should an organization use more decentralization?
The company is geographically dispersed
The principle that each employee should report to only one manager is called
unity of command
Which type of structure tends to work best with a cost-minimization strategy?
mechanistic
Proctor & Gamble organizes its 300 brands into five main categories: family care, fabric care, beauty care, health care, and food and beverage. They use ___ departmentalization
Product
Which of the following is a strength of divisional structure?
Focuses on results
Universal office supplies has organized its sales department under its three main account types: Wholesale, retail, and government. Universal is using ___ departmentalization
Customer
___ Refers to the rights inherent in a position that allow a manager to tell subordinates what to do and then expect them to do it
Authority
As the number of employees in an organization grows, the structure tends to become more
Formalized
To effectively compete against lower-priced foreign manufacturers, Mr. Johnson concludes that Prairie needs to pursue a strategy of cost minimization. The efficiency and tight controls associated with this strategy are best achieved through ___ structure
mechanistic
The three most common traditional organizational designs are __ structure
simple, functional, and divisional
Many of Custom Leather’s 75 employees are highly skilled and experienced artisans. While there is a division of labour, the jobs of most production workers are not highly standardized. Management has found that employees take great pride in their craft, thus requiring minimal formal rules and little direct supervision. These traits are most typical of an ___ organization.
Organic
The degree to which tasks in an organization are divided into separate jobs is called
work specialization
Organizational learning cannot take place without ___
information
Today, selection techniques that result in reject errors can open the organization to
charges of employee discrimination
Who would usually hear an appeal if an employee felt they had been inappropriately accused of sexual harassment?
a manager at a higher level not associated with the case
A list of minimum qualifications or requirements needed by an employee to perform a job is known as
job specification
The difference between firing and layoffs is that
layoffs are not permanent
Mike is considering the workforce reduction option of ____ for the older workers
Early Retirements
Jamar has taken the same keyboarding test four times on four different days. He has scored approximately the same score each time. This test has high
Reliability
To find out more about a job with a title of “assistant media buyer”, which of the following would you find most helpful
Job description
Which of the following is described as a work-life balance benefit?
Telecommuting
__ is a pay system that rewards employees for the job skills and competencies they can demonstrate
Skill-based pay
Prior to the start of the national sales meeting at the end of Jan. Wade has scheduled a video conference with each of his employees to conduct their formal performance appraisal. He decided to make up a list of performance factors such as quantity and quality of work, job knowledge, cooperation, and initiative, and has ranked each employee on each factor using a five-point incremental scale. This approach is most consistent with what technique
Adjective rating scales
____ Familiarizes the employee with the goals of the work unit and includes an introduction to his or her new co-workers
Work unit orientation
The lengthy process by which a job is examined in detail to identify the skills, knowledge, and behaviors necessary to perform the job is known as a ___
Job analysis
Which of the following training methods is also called an apprenticeship in certain industries
mentoring
After the new year, Wade schedules a day to travel with each of his sales reps. He presents them with their bonus cheques from the preceding year. Each employee is ranked on a percentile scale, indicating their relative performance for the year. Wade must provide management with a report offering reasons for poor performance and suggesting corrective actions. This is most representative of which performance appraisal technique
multiperson comparison
With ___ training, employees learn how to do tasks simply by performing them
on-the job
The company is using selection devices that are __ because once on the job employees with high scores on a device outperform employees with low scores on the same device
valid
Job analysis is concerned with which of the following aspects of human resource planning
determining what behaviors are necessary to perform a job
Which one of the three items would NOT be used for performance appraisals
realistic job preview (RJP)
The nature of manufacturing process and the need to have regular employee attendance at the facility makes some employee engagement initiatives impractical for Stevens company. Steven decides that improving engagement is important nonetheless. Which of the following initiatives would be most appropriate for Stevens company to improve employee engagement?
NOT THE OPTION VARIABLE COMPENSATION
Which of the following is an accurate statement about selection criteria validity
A valid selection device would measure the same thing consistently
Which of the following is TRUE concerning the four behavioural theories?
each structures work relationship meets job goals
Trait theories of leadership focus on how leaders interact with their followers.
False
According to the behavioural theories conclusions on the best leadership style, which has the highest concern for productivity?
Managerial Grid
Jared’s boss encourages employees to participate in the decision-making process but does not give them complete freedom to do as they like. What kind of leadership style does Jared’s boss have?
Democratic
Effective leaders, as defined in your text share eight key traits, which of the following is commonly found in effective leaders?
Emotional intellgience
According to the University of Iowa studies, a leader who allows his employees complete freedom to make decisions using a __ leadership style
Laissez-Fair
Individuals who can influence others and provide vision and strategy to the organization are called
leaders
Autocratic leaders tend to delegate authority and involve employees in decision making
False
If a trait theory of leadership were true, then all leaders would possess
The same traits
According to the University of Iowa studies, the __ style of leadership describes a leader who tends to involve employees in decision making, delegates authority, encourages participation in deciding work methods, and goals, and uses feedback as an opportunity for coaching employees
Democratic
Monica’s boss allows her to make any decision she thinks is important on the spot without consulting anyone. What kind of leadership style does Monica’s boss have?
Laissez-faire style
Laissez-fair leaders are notorious for micro-managing their employees and influencing all aspects of employee work-life
False
Behavioural theories of leadership focused on
What effective leaders did
Trait research has given managers the ability to pick out leaders from the group
False
Leaders provide vision and strategy to the organization; managers implement that vision and strategy, coordinate and staff the orientation, and handle day-to-day problems
True
According to your text, ___ provide vision and strategy to the organization, while __ implement vision and strategy
Leaders; managers
Early leadership trait research looked to find characteristics that might
differentiate leaders from non-leaders
Because leading is one of the four basic managerial functions, ___ leaders
all managers should be
