Project Communications Management

Question 1

What is communication technology?

Answer 1

Means of communicating, such as telephone, fax, mail, IM or email, virtual or face to face meetings, intra- or internet based forums.

Question 2

How do you determine the appropriate communication technology?

Answer 2

Ask questions such as:
Would it be better to communicate the information through email or phone calls?
What technology is the team familiar and comfortable with (i.e. online forums, data reports, telephone conferences)?
How quickly do I need to communicate the information?
Are there security or confidentiality issues that I should consider when choosing a means of communicating information?
Should I send a letter through the mail in order for it to get real attention?

Question 3

How is the number of communication channels on a project calculated?

Answer 3

N(N-1)/2
where
N = number of people (stakeholders)