Product/ Service Design

Question 1

What is the primary goal of product design?

Answer 1

To create a product that meets customer needs and preferences.

Question 2

True or False: Service design focuses solely on the physical aspects of a service.

Answer 2

False

Question 3

Fill in the blank: The ________ phase in product design involves generating ideas and concepts.

Answer 3

Ideation

Question 4

What is the purpose of prototyping in product design?

Answer 4

To create a model that can be tested and evaluated before final production.

Question 5

Which of the following is NOT a principle of sustainable design? (A) Reduce waste (B) Use non-renewable resources (C) Improve energy efficiency

Answer 5

B

Question 6

What does the term ‘user-centered design’ refer to?

Answer 6

A design approach that prioritizes the needs and experiences of users.

Question 7

List one advantage of using digital tools in service design.

Answer 7

Increased efficiency in creating and modifying service processes.

Question 8

True or False: Market research is essential for understanding customer needs in product design.

Answer 8

True

Question 9

What is meant by ‘design for manufacturability’?

Answer 9

Designing products in a way that simplifies and reduces the cost of manufacturing.

Question 10

Define ‘service blueprint’ in the context of service design.

Answer 10

A visual representation that outlines the service process, including customer interactions and back-end processes.