Passenger Handing Flashcards
Why must crew be in uniform
Uniform is identifiable
What do we check on boarding cards
Date/ flight number/ destination
Who do we look for during profiling
ABPs
Drunk passenger
Irate passenger
Where is approved cabin bag stowage
Under seat
Overhead locker
Wardrobe (weight restricting)
How many flight crew/ cabin crew for refuelling
1 flight crew
Minimum cabin crew number
What are rules with PEDs/ seatbelts/ lavatories when refuelling
PEDs off
Seatbelts off
No lavatories
What briefing do ABPs get every day at self help exits
Awareness briefing
Who is allowed to occupy a parents seat
Infant 0-24 months
How many people can be seated per row
Same number as overhead masks
How many child restraint devices are there
5 - infant loop
- CARES
- crelling harness
- car type seat
- meru travel chair
What is CRD
Child restraint device
Where cant children in CRDS sit
At emergency exits
Infront or behind emergency exits
What does cabin secure mean
Seatbelts buckled
Traytable/ armrests/ blinds/ seat backs all up
Overhead lockers closed
Exit paths free
Lavatories secure
Galley equipment stowed
Who provides aids to disability passengers in airports
OCS - one complete solution
What are some invisible disabilities
Chrones
Dyslexia
ADHD
arthritis
Epilepsy
TBIs
Mental health
How many guide dogs can be in one cabin
No more than no. Floor level exits
What did the Tokyo convention in 1963 state
Commander has powers to keep order + rule in flight
Crew have immunity when reasonable force is used
What to consider when restraining a passenger
Have all other means of diffusing situation been used?
Is this urgently required?
Will it worsen the situation?
How often do you check the cabin
15-20 minute s
How often do you check lavatories
20-30 minutes
What is included in cabin surveillance
Lavatory check
Galley check
Aisles are clear
Smoking
PEDs
What makes a good ABP
Fire fighter
Positioning crew
Police
Military
Travelling alone
How many ABPs per exit
2
What does an emergency ABP brief include
WHEN to open
HOW to open
WHAT to expect
What are the brace positions for crew and passengers
Crew: emergency
Passengers: heads down
How long does an aircraft have to evacuate
90 seconds
What is a dried up exit
An exit that is usable but no one is using it
What is an exit bypass
Alternating passengers between congested exit and dried up exit
What does Attention attention this is the captain, evacuate immediately mean
Commander is instructing emergency evacuation
Who gets evacuated first and last
First: ABPs
Last: PRMs and animals in boxes
What determines an unaccompanied child
A child from 0-12 travelling alone/ parents in different class
What is a YP
Young person ( age 12-16)
