Organisational Structures Flashcards
What is delegation?
the passing on of responsibility and authority to a subordinate
Advantages of delegation
staff development/felixbility/frees up some time of the manager
Disadvantages of delegation
confidentiality/attitudes and approach of managers/employees may not want to be delegated to/managers are still accountable for what the subordinates do
Who are the 4 motivational theorists?
1) Taylor
2) Maslow
3) Mayo
4) Herzberg
Who says;
piecework/division of labour/tight management contol
motivates?
Taylor
Who says;
teamwork/self actualisation
motivates?
Maslow
Who says;
recognition/communication/team working
motivates?
Mayo
Who says;
motivators V’s hygiene factors
motivates?
Herzberg
List the different types of communication
1) Lateral V’s Vertical
2) Internal V’s External
3) One way V’s Two way
4) Formal V’s Informal
5) Open V’s Closed
Advantages of internal recruitment
ability already known/promotion can motivate a workforce
Disadvantages of internal recruitment
jealousy between staff/have to recruit more staff to fill all positions
Advantages of external recruitment
new ideas to the business/no jealousy
Disadvantages of external recruitment
more expensive/longer induction period
Where can you advertise a job?
newspaper/television/internet/transport/radio
What is a job specification?
describing the roles and responsibilities of the job
What is a person specification?
essential and desirable skills of the candidate
What is the formula for;
productivity
output
——————————
number of employees
What is the formula for;
labour
number of employees that leave a
business
——————————————- X 100
total number of employees
What is the formula for;
daily rate of absenteeism
number of staff absent on one day
——————————————————– X 100
total number of staff
What is the formula for;
annual absenteeism
total number of days lost
due to absenteeism
during one year
------------------------------------------ X 100
total number of days that could
of been worked X number
of employeesList non financial incentives
job enrichment/job rotation/teamwork/empowerment
List financial incentives
performance relater pay/shares of the business/piece work
list features of a tall structure
long chain of command/poor communication/more promotional opportunities/ tight management control/
list features of a flat structure
fewer layers of the hierarchy/wide span of control/more delegation/ less promotional opportunities
