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Jewel > Oral Communication > Flashcards

Oral Communication Flashcards

1
Q

Environment where communication takes place.

A

Context

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2
Q

Medium used in transmitting or delivering messages

A

Channel

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3
Q

It is the reaction, response, or information provided by the receiver .

A

Feedback

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4
Q

Factors that affects the flow

A

Barrier

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5
Q

Sharing and exchanging information, messages, ideas and feelings.

A

Communication

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6
Q

Knowledge obtained from investigation , study or instruction.

A

Information

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7
Q

The final concept of the idea formulated by the sender it is the information, ideas, or thoughts conveyed through speaker in words or actions.

A

Message

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8
Q

The source of the topic

A

Speaker , sender, Encoder

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9
Q

The one whom receives the message the person whom the sender communicating .

A

Receiver or decoder

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10
Q

7 steps of communication process

A

•The sender develops an idea to be sent:
•The sender encodes the message
•The sender selects the channel of communication that will be used
•The message travels over the channel of communication
•The message is received by the
receiver
•The receiver decodes the message
• The receiver provides feedback, if applicable

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11
Q

3 general concepts of communication

A

Linear monel communication
Transactional model
Interactive model

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12
Q

The message flows in a straight line from
sender to the receiver.

A

Linear model communication

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13
Q

senders and receivers both are known as communicators and both play equally important role in communication

A

Transactional model

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14
Q

used for new media like internet. Here, people can respond to any mass communications like videos, news, etc.

A

Interactive model or convergence model.

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15
Q

communication refers to an interaction in which words are used to relay a message Consider appropriateness, brevity, clarity, ethics, and vividness when engaging in this type of communication

A

Verbal communication

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16
Q

not using spoken languade /words
place though gestures, facial expressions, eye contact, physical proximity, touching etc.

A

Non-verbal communication

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17
Q

Features of effective communication

A
  1. Completeness
  2. Conciseness
  3. Clearness
  4. Correctness
  5. Concreteness
  6. Consideration
  7. Courtesy
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18
Q

Common barriers of effective communication

A
  1. Use of jargons
  2. Emotional barriers
  3. Lack of attention , interest
  4. Expectation and prejudice
  5. Difference of perception or viewpoint
  6. Cultural differences
  7. Physical disabilities
  8. Physical barriers to non-verbal communication
    9.language differences
19
Q

Various strategy to avoid communication breakdown

A

Active listening
Clarify and confirm
Choose the right Medium
Be concise and organize
Use feedback
Empathize
Avoid assumptions
Practice patience
Manage emotions
Use visual aids
Follow up
Develop communication skills
Cultural sensitivity
Practice mindfulness

20
Q

The process of changing information and ideas between individuals or groups from different cultural background .

A

Intercultural communication skills

21
Q

Examples of intercultural communication

A

Language differences
Nonverbal communication
Cultural norms
Gestures and body language
Direct and indirect communicatio
Taboos and Etiquette
Humor and sarcasm

22
Q

Demonstrating sensitivity to the sociocultural dimension of communication with focus on ….

A

Culture
Gender age
Social status
Religion

23
Q

Culture

A

Cultural awareness
Respectful inquiry
Adapt communication style

24
Q

Gender

A

Gender inclusive
Equal participation
Challenge gender bais

25
Q

Age

A

Respect generation differences
Active engagement
Avoid age stereotypes

26
Q

Social status

A

Respect and empathy
Listen actively
Avoid patronizing behavior

27
Q

Religion

A

Respect religion beliefs
Ask questions
Avoid assumptions

28
Q

Communication helps regulate and control behavior with in the society by pitting rules and ect.

A

Regulation and control

29
Q

It allows individuals to connect with one another, build relationships

A

Social interaction

30
Q

Kinds of Functions of communication

A

Regulation and control
Social interaction
Motivation
Information
Emotional expression

31
Q

A effective communication ne a powerful tool for inspiring individuals, to convey goals.

A

Motivation

32
Q

One of the obvious function of communication is to exchange or share information to others.

A

Information

33
Q

Communication where they express there feelings , sentiments verbal- communication , facial expression.

A

Expressing Emotions

34
Q

Speakers purpose in communication

A

To inform
To persuade
To entertain
Verbal and non-verbal cues

35
Q

A signal of someone to do something

A

Cue

36
Q

Verbal communication cues excamples

A

Emphasis cues
Organizational cues
Mannerism cues

37
Q

Locke 1998 calls talks . The talks maybe …

A

Small talk
Light control talk
Heavy control talk

38
Q

Maybe used in social interraction

A

Small talks

39
Q

Used to motivate people tactful used of power

A

Light-control talk

40
Q

To blame to control or regulate people

A

Heavy-control talk

41
Q

When you want to gather data or information like survey

A

Search talk

42
Q

Talk good for problem solving and conflict resolution

A

Straight talk

43
Q

Strategies used by each speakers to convey there ideas effectively

A

•Plan appropriately
•Practice
•Engage with your audience
•Pay attention by body movements
•Think positively
•Cope with your nerves
•Watch recodings with your speeches

44
Q

Effectiveness of an oral communication activity

A

Clear objectives
Participant objectives
Learning outcomes
Audience feedback
Self reflection

Jewel (1 decks)

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