OM (week 8) Flashcards
What are the key characteristics of classical organization theory?
Focus on centralized authority, labor specialization, and incentives to optimize productivity
Classifies workplaces into three levels of authority: top-level management, middle management, and supervisors.
Who is known as the father of scientific management?
Frederick W. Taylor
He emphasized scientific methods and empirical research for task efficiency.
What does administrative management aim to improve?
Organizational productivity through methods to synchronize internal processes
Promoted by Henri Fayol.
What is the focus of bureaucratic management?
Hierarchical structure with clearly defined rules and regulations
Developed by Max Weber, it emphasizes order and uniformity.
What is the main emphasis of neoclassical organization theory?
Importance of physiological and social aspects of workers and their relationships
Gained significance from the Hawthorne Experiment led by Elton Mayo.
What does contingency theory propose about leadership?
No single correct way to lead a business; leadership must adapt to various factors
Also known as Fiedler’s contingency model.
What are the two factors that rely on a successful leader according to contingency theory?
Natural leadership style and situational favorableness
Emphasizes self-awareness and adaptability.
What does systems theory assert about organizations?
Organizations are unified systems of interrelated parts or subsystems
Each part depends on others for optimal functioning.
What are the three steps in delegation of authority?
Assignment of Duties, Granting of Authority, Creating Responsibility and Authority
These steps ensure effective delegation within an organization.
Define formal organization.
Official blueprint of the organization, including roles, hierarchy, and procedures
Governed by official rules and regulations.
What characterizes informal organization?
System of interpersonal relations that forms spontaneously
Not included in the official organizational chart.
Fill in the blank: The neoclassical approach emphasizes the importance of _______ and social aspects of workers.
physiological
True or False: Classical organization theory views employees as interchangeable parts of a machine.
True
List the elements of delegation.
- Authority
- Responsibility
- Accountability
What is the focus of contingency theory?
Adaptation of management practices to various internal and external factors
Highlights the importance of leadership effectiveness.
