Objective 06: Computerized Management

Question 1

What are 2 names for computerized information systems used to assist with maintenance management?

Answer 1

1. Computerized Maintenance Management Systems (CMMS)

2. Enterprise Asset Management (EAM) Systems

Question 2

What are the functions that most CMMSs have?

Answer 2

1. Facility and equipment information
2. Work Management (Work Requests and Work Orders)
3. Planning and scheduling
4. Preventive maintenance
5. Spare parts and materials
6. Equipment tracking
7. Analysis and reporting

Question 3

How can CMMSs best organize the information they contain?

Answer 3

It can be made into a hierarchy which organizes equipment information by location and makes it easier to find a specific piece of equipment

Question 4

What is probably the most important function of a CMMS?

Answer 4

The work management component

Question 5

What does the work management component of CMMS do?

Answer 5

Supports the raising of work requests and processing of work orders

Question 6

What is the purpose of work orders?

Answer 6

To allow current work activities to be identified, approved, planned, scheduled, managed, and documented

Question 7

What benefits do completed work orders provide?

Answer 7

Document the maintenance history of the equipment and are critical for future analysis

Question 8

Describe the Work Order process

Answer 8

1. Work Request is raised
2. Upon approval, becomes a Work Order which begins the planning and scheduling process
3. Resources are identified
4. Other planning information, e.g. task duration and planned start time, are added to the work order
5. All outstanding work orders are scheduled within the constraints of available labour and other required resources
6. Upon work completion, observations about the work and information about resources are added to the work order
7. The work order is closed

Question 9

Why should all preventive maintenance tasks be recorded in the CMMS?

Answer 9

So that they can be pre-planned and automatically triggered to produce a work order

Question 10

What are various ways (intervals) that work order for preventive maintenance tasks can be triggered?

Answer 10

1. Elapsed time at a fixed day or date
2. Elapsed time at a fixed interval
3. Running hours
4. When an indicator value is exceeded

Question 11

How do CMMSs handle spare parts and materials?

Answer 11

• some contain a complete inventory and purchasing system
• some link to a separate system that handles purchasing and inventory control
• spare parts and materials requirements are recorded for each piece of equipment and for each preventive task

Question 12

How is Equipment Tracking a useful function of CMMSs?

Answer 12

When equipment is removed for repair, a replacement is installed from inventory and the repaired item is moved to inventory which may prove to be useful