Network Operations (1) Flashcards

1
Q

Which of the following is the term usually applied to a representation of network devices, automatically compiled, and containing information such as IP addresses and connection speeds?

Network map

Network diagram

Cable diagram

A

Network map

A network map is a depiction of network devices, not drawn to scale, with additional information added, such as IP addresses and link speeds. In most cases, network maps are automatically created by a software product, such as Nmap, that scans the network and creates a display from the information it discovers. The term network diagram is most often used to refer to a manually created document containing pictograms of network devices, with lines representing the connections between them. The diagram might be roughly similar to the actual layout of the site, but it is usually not drawn to scale. A cable diagram is a precise depiction of the cable runs installed in a site. Often drawn on an architect’s plan or blueprint, the cable diagram enables network administrators to locate specific cables and troubleshoot connectivity problems. A management information base (MIB) is a component of an SNMP-based network management system that contains information about only one device; it does not depict all of the devices on the network

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2
Q

Which of the following types of network documentation is often overlaid on an architectural drawing or blueprint?

Network map

Network diagram

Cable diagram

A

Cable diagram

A cable diagram is a precise depiction of the cable runs installed in a site. Often drawn on an architect’s plan or blueprint, the cable diagram enables network administrators to locate specific cables and troubleshoot connectivity problems. A network map is a depiction of network devices, not drawn to scale, with additional information added, such as IP addresses and link speeds. In most cases, network maps are automatically created by a software product, such as Nmap, that scans the network and creates a display from the information it discovers. The term network diagram is most often used to refer to a manually created document containing pictograms of network devices, with lines representing the connections between them. The diagram might be roughly similar to the actual layout of the site, but it is usually not drawn to scale. A management information base (MIB) is a component of an SNMP-based network management system that contains information about only one device; it does not depict all of the devices on the network

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3
Q

Which of the following is not one of the typical heights for devices mounted in IT equipment racks?

1 unit

2 units

3 units

A

3 units

Devices designed to fit into IT equipment racks typically have heights measured in units. One unit equals 1.75 inches. Most rack-mounted devices are one (1U), two (2U), or four units (4U) tall

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4
Q

The cable plant for your company network was installed several years ago by an outside contractor. Now, some of the paper labels have fallen off your patch panels, and you do not know which wall plate is connected to each port. Assuming that you are working on a properly maintained and documented network installation, which of the following is the easiest way to determine which port is connected to which wall plate?

Consult the cable diagram provided by the cabling contractor at the time of the installation.

Call the cable installation contractor and see if he or she can remember which ports go with which wall plates.

Attach a tone generator to a patch panel port and then test each wall plate with a locator until you find the correct one. Repeat for each port that needs labeling.

A

Consult the cable diagram provided by the cabling contractor at the time of the installation.

A reputable cable installer should supply a cable diagram that indicates the locations of all the cable runs on a plan or blueprint of the site. You should be able to use this to determine which ports go with which wall plates. A busy cable installer is unlikely to remember specific details about an installation performed years ago. Using a tone generator and locator is an effective way to associate ports and wall plates, but it can be incredibly time-consuming and is certainly not the easiest method. A cable certifier can test the cable run for faults, measure its length, and perform other tests, but it cannot specify which wall plate goes with which port, unless you entered that information yourself earlier

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5
Q

Which of the following IT asset management documents published by the International Organization for Standardization (ISO) defines a standard for software identification tags (SWIDs) containing inventory information about the software running on a computer or other device?

ISO 19770-1

ISO 19770-2

ISO 19770-3

A

ISO 19770-2

ISO 19770 is a family of IT asset management (ITAM) standards that defines procedures and technology for the management of software and related assets in a corporate infrastructure. ISO 19770-2 defines the creation and use of SWID tags, which are XML files containing management and identification information about a specific software product. The other standards define other ITAM elements, such as compliance with corporate governance (ISO 19770-1) and resource utilization measurement (ISO 19770-4)

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6
Q

Which of the following are places where network wiring connections are found? (Choose all correct answers.)

MDF

MTBF

IDF

RDP

A

MDF

IDF

A large enterprise network will—at minimum—have demarcation points for telephone services and a connection to an Internet service provider’s network. In many cases, these services will enter the building in the same equipment room that houses the backbone switch. This room is then called the main distribution frame (MDF). An intermediate distribution frame (IDF) is the location of localized telecommunications equipment such as the interface between the horizontal cabling and the backbone. Mean Time Between Failures (MTBF) and Remote Desktop Protocol (RDP) are not locations of network wiring

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7
Q

A rack diagram is typically ruled vertically using which of the following measurements?

Inches

Centimeters

Units

A

Units

Rack diagrams use vertical measurement called units, each of which is 1.75 inches. Most rack-mounted devices are one (1U), two (2U), or four units (4U) tall

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8
Q

Which of the following statements about the differences between a diagram of a patch panel installation organized physically and one that is organized logically are true? (Choose all correct answers.)

A physical diagram is organized according to the floors and rooms where the cable drops are located.

A physical diagram is precisely scaled to represent the actual patch panel hardware.

A logical diagram is organized according to the divisions within the company, such as departments and workgroups.

A logical diagram uses an organization that represents company divisions but does not physically resemble the actual patch panels.

A

A physical diagram is organized according to the floors and rooms where the cable drops are located.

A logical diagram is organized according to the divisions within the company, such as departments and workgroups.

A physical diagram, in this case, represents the actual physical locations of the cable drops connected to the patch panels. A logical diagram uses artificial division that corresponds to the organization of the company

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9
Q

A diagram of a telecommunications room or intermediate distribution frame (IDF) for an office building is typically based on which of the following?

A hand-drawn sketch

A series of photographs

An architect’s plan

A

An architect’s plan

IDF diagrams should be based on an architect’s plan whenever possible so that actual lengths and locations of cable runs can be documented. In situations where an architect’s plan is not available, a detailed sketch, drawn to scale, can be acceptable. Photographs and models are impractical for this purpose

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10
Q

The documentation for main distribution frames (MDFs) and intermediate distribution frames (IDFs) should incorporate details on which of the following elements? (Choose all correct answers.)

Power

Environment

Distances

Costs

A

Power

Environment

Distances

MDF and IDF documentation should take into account the power sources available at the locations, the environmental equipment needed to keep the temperature and humidity levels under control, and the distances that the cable runs must span. This type of documentation is typically used for installation and troubleshooting purposes, so the costs of components and services are unnecessary and can be dealt with elsewhere

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11
Q

Which of the following, originally created for the UNIX sendmail program, is now a standard for message logging that enables tools that generate, store, and analyze log information to work together?

Syslog

Netmon

Netstat

A

Syslog

Syslog is a standard designed to facilitate the transmission of log entries generated by a device or process, such as the sendmail SMTP server, across an IP network to a message collector, called a syslog server. Network Monitor (Netmon) is a protocol analyzer. Netstat is a program that displays status information about a system’s network connections. Top is a utility to display system processes. None of these provide logging services

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12
Q

At what point in the installation process should patch panel ports and wall plates be labeled?

When the patch panels and wall plates are installed

When a length of cable is cut from the spool

When the cables are attached to the connectors

A

When the cables are attached to the connectors

Patch panel ports and wall plates should be labeled when the cable runs are attached to them. Labeling them at any earlier time can result in cable runs being connected incorrectly

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13
Q

Which of the following is the term used to describe a wiring nexus that typically the termination point for incoming telephone and wide area network (WAN) services?

MDF

MTBF

IDF

A

MDF

A large enterprise network will—at minimum—have demarcation points for telephone services and a connection to an Internet service provider’s network. In many cases, these services will enter the building in the same equipment room that houses the backbone switch. This room is then called the main distribution frame (MDF). An intermediate distribution frame (IDF) is the location of localized telecommunications equipment such as the interface between the horizontal cabling and the backbone. Mean Time Between Failures (MTBF) and Remote Desktop Protocol (RDP) are not locations of network wiring

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14
Q

Your department is experiencing frequent delays as users wait for images to render using their outdated graphics software package. As a result, you are planning to submit a change request for a new software product at the monthly meeting of the company’s change management team. Which of the following types of information are likely to be included in your request? (Choose all correct answers.)

The possibility of rolling back to the previous software, if necessary

The procedure for installing and configuring the new software

An estimate of the productivity increase realizable with the new software

A list of software and hardware upgrades or modifications needed to run the new software

A

The possibility of rolling back to the previous software, if necessary

The procedure for installing and configuring the new software

An estimate of the productivity increase realizable with the new software

A list of software and hardware upgrades or modifications needed to run the new software

A change management team typically requires thorough documentation for all requested changes, specifying exactly what is needed; how the change will affect the current workflow, both to the direct recipients of the change and the rest of the organization; and what ramifications might come from the change

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15
Q

A rack diagram is typically ruled into vertical rack units, which are standard-sized divisions that hardware manufacturers use when manufacturing rack-mountable components. Which of the following is the standard vertical height of a single rack unit?

  1. 721 inches
  2. 75 inches

40 mm

A

1.75 inches

A single rack unit is 1.75 inches, or 44.5 mm. Option A, 1.721 inches, is the height used for many components that are one rack unit tall, leaving a small space between components for easy insertion and removal

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16
Q

The change request for new graphics software that you submitted to your company’s change management team has been approved. Now it is time to implement the change. Which of the following administrative tasks will most likely be the change management team’s responsibility during the implementation process? (Choose all correct answers.)

Authorizing downtime

Notifying users

Designating a maintenance window

Documenting all modifications made

A

Authorizing downtime

Designating a maintenance window

The change management team is usually not responsible for tasks directly involved in the implementation of the changes they approve. Therefore, they would not be the ones to notify users exactly when the change will take place or document the procedure afterward. They would, however, be responsible for providing a maintenance window, during which the change must occur, and authorizing any downtime that would be needed

17
Q

Which of the following log types is the first place that an administrator should look for information about a server’s activities?

System log

Setup log

Application log

A

System log

System logs document the server’s startup activities and the ongoing status of its services and device drivers and services. When a problem occurs or the server’s status changes, the system logs can provide information about what happened and when

18
Q

Which of the following Windows applications would you most likely use to create a baseline of system or network performance?

Performance Monitor

Event Viewer

Syslog

A

Performance Monitor

Performance Monitor is a Windows application that can create logs of specific system and network performance statistics over extended periods. Such a log created on a new computer can function as a baseline for future troubleshooting. Event Viewer is a Windows application for displaying system log files; it cannot create a performance baseline. Syslog is a log compilation program originally created for Unix systems; it does not create performance baselines. Network Monitor is a protocol analyzer. Although it can capture a traffic sample that can function as a reference for future troubleshooting efforts, this ability cannot be called a performance baseline

19
Q

Which of the following IT asset management documents published by the International Organization for Standardization (ISO) provides an overview of the ITAM concepts discussed in the ISO 19770 family of standards?

ISO 19770-1

ISO 19770-4

ISO 19770-5

A

ISO 19770-5

ISO 19770 is a family of IT asset management (ITAM) standards that defines procedures and technology for the management of software and related assets in a corporate infrastructure. ISO 19770-5 provides a general overview of the functions provided by the standards and their benefits to an IT infrastructure

The other standards define other ITAM elements, such as compliance with corporate governance (ISO 19770-1), creation and use of software ID (SWID) tags (ISO 19770-2), and resource utilization measurement (ISO 19770-4)

20
Q

A rack-mounted device that is four units tall will be approximately what height in inches?

3.5

4

7

A

7

The standard unit height for IT equipment racks is 1.75 inches, which is the equivalent of one unit. Four units would therefore be 7 inches

21
Q

Which of the following types of documentation should indicate the complete route of every internal cable run from wall plate to patch panel?

Asset management

Logical network diagram

Wiring schematic

A

Wiring schematic

The main purpose of a wiring schematic is to indicate where cables are located in walls and ceilings. A physical network diagram identifies all of the physical devices and how they connect together. Asset management is the identification, documentation, and tracking of all network assets, including computers, routers, switches, and so on. A logical network diagram contains addresses, firewall configurations, access control lists, and other logical elements of the network configuration

22
Q

Which of the following statements about physical network diagrams and logical network diagrams are true? (Choose all correct answers.)

A physical network diagram is created automatically, and a logical network diagram is created manually.

A physical network diagram depicts hardware devices and the connections between them.

A logical network diagram contains all of the information you would need to rebuild your network from scratch.

A logical network diagram typically contains the IP addresses of network devices.

A

A physical network diagram depicts hardware devices and the connections between them.

A logical network diagram typically contains the IP addresses of network devices.

A physical network diagram identifies all of the physical devices and how they connect together. A logical network diagram contains IP addresses, firewall configurations, access control lists, and other logical elements of the network configuration. Both physical and logical network diagrams can be created automatically or manually. It is the physical network diagram that contains the information needed to rebuild the network from scratch

23
Q

Which of the following is the term used to describe a wiring nexus—typically housed in a closet—where horizontal networks meet the backbone?

MDF

MTBF

IDF

A

IDF

An intermediate distribution frame (IDF) is the location of localized telecommunications equipment such as the interface between a horizontal network, which connects to workstations and other user devices, and the network backbone. A large enterprise network will typically have demarcation points for telephone services and a connection to an Internet service provider’s network. In many cases, these services will enter the building in the same equipment room that houses the backbone switch. This room is then called the main distribution frame (MDF). Mean Time Between Failures (MTBF) and service level agreements (SLAs) are not locations of network wiring

24
Q

Which of the following event logs on a Windows server can record information about both successful and failed access attempts?

System

Application

Security

A

Security

When you enable audit policies on Windows systems, you can specify whether to audit successful or failed events (or both), including access attempts. This audit information is recorded in the Security event log. The System, Application, and Setup events logs typically do not record both successful and failed access attempts

25
Q

What is the width of a standard equipment rack in a datacenter?

12 inches

16 inches

19 inches

A

19 inches

The standard width of an equipment rack in a data center is 19 inches. Network hardware manufacturers use this width when designing rack-mountable components