Module 7

Question 1

Best Alternative to a Negotiated Agreement (BATNA)

Answer 1

BATNA is the best option or alternative that a party can pursue if negotiations fail

Question 2

Escalation

Answer 2

The process of increasing commitment to a course of action despite evidence that it may not be the best choice

Question 3

Met Expectations

Answer 3

The alignment between what stakeholders anticipated from a project or service and what was actually delivered

Question 4

Outsourcing

Answer 4

Contracting external parties to handle specific business functions or processes instead of performing them in-house.

Question 5

Partnering Charter

Answer 5

A formal agreement that outlines the roles, responsibilities, and expectations of all parties involved in a partnership or collaborative project

Question 6

Principled Negotiation

Answer 6

Focuses on mutual interests and aims for win-win outcomes rather than positional bargaining

Question 7

Request for Proposal (RFP)

Answer 7

A document issued by an organization to solicit proposals from potential vendors or service providers for a specific project or service