Module 3- Social Media Marketing Flashcards

1
Q

What are benefits of social media marketing? (4)

A

Helps marketers to build and maintain relationships with customers

Allows marketers to offer a positive online experience to website visitors

Enables marketers to build their brand story in the minds of their audience

Helps marketers to leverage organic and real time feedback from customers

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2
Q

What are the main responsibilities of a social media marketer (4)

A

Monitoring, responding to, and growing the online community

Overseeing the design of social assets

Developing a content strategy and managing all published content

Conducting in depth research into target audiences

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3
Q

What stages are most influenced by social media marketing (3)

A

Awareness

Interest

Consideration

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4
Q

Which best practices should a digital marketer follow when setting up a social media account for a business? (3)

A

Choose a business profile

Use engaging images that fit the brand

Write a bio that effectively introduces the business

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5
Q

Why is it important for digital marketers to build social media communities? (4)

A

Attracts more followers

Increases brand visibility

Brings users closer to a brand

Fosters trust among members

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6
Q

What are the Beth methods for sustaining a community? (4)

A

Use persuasive CTAs inposts that encourage actions

Include a personal name in public social responses

Post authentic content consistently

Respond to followers in a timely manner

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7
Q

When posting social content what best practices should marketers follow? (4)

A

Adhere to the brands tone of voice

Ensure posts are relevant and topical

Include videos and photos

Gather insights from the audience

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8
Q

When sharing stories on social platforms what best practices should marketers follow? (4)

A

Use high quality images and videos

Follow a clear narrative structure

Invite a social influencer to take over the story feed

Include a see more link

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9
Q

When posting video content on social media platforms what best practices should marketers follow? (3)

A

Keep videos short

Add visual effects and animations

Design videos for vertical views

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10
Q

When using hashtags on social media platforms what best practices should marketers follow? (3)

A

Use SEO in hashtags

Use popular hashtags

Create branded hashtags

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11
Q

When posting content on instagram what best practices should marketers follow? (4)

A

Consider the appearance of the grid layout

Ensure images have a strong focal point

Include emojis in posts

Incorporate ugc

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12
Q

When posting on TikTok what are best practices? (3)

A

Include music and sound effects

Keep videos as concise as possible

Use an informal tone

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13
Q

What are best practices when posting YouTube content? (4)

A

Include detailed video descriptions

Include target keywords in videos file name

Use high res video

Use compelling video title

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14
Q

When posting on LinkedIn what are best practices? (4)

A

Share high quality content

Ask coworkers to share company posts

Post regularly

Use professional tone

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15
Q

When posting on Pinterest what are best practices? (2)

A

Schedule posts to coincide with major events

Write SEO optimized descriptions

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16
Q

When sharing on twitter what are best practices? (4)

A

Use polls and surveys to ask questions

Engage with other users

Incorporate visuals

Share useful content

17
Q

When sharing WhatsApp what are best practices (4)

A

Create groups to engage with community members

Provide a dedicated customer support number

Send promotional offers to potential customers

Send order updates to customers

18
Q

How can business suites features helps optimize their campaigns on these platforms? (2)

A

Simplifies content creation and scheduling

Allows marketers to manage all meta business accounts in one place

19
Q

How can marketers use TikTok features to improve the success of their campaigns? (2)

A

Use the promote feature to boost discovery

Create in feed ads to boost engagement

20
Q

How can marketers use the features available on LinkedIn to improve the success of their campaigns? (2)

A

Use a sponsored content ad to increase reach

Use in mail to contact the target audience effectively

21
Q

What objectives are available on Pinterest? (2)

A

Increase brand awareness

Grow website traffic

22
Q

How can marketers enhance the tweets they compose for a campaign? (2)

A

Include an image

Attach a twitter card

23
Q

What is social commerce?

A

An ecosystem where people can make purchases without having to leave the platform

24
Q

What are key elements that have encouraged growth of social commerce?

A

Facilitates purchase by mobile users

Drives direct purchases and sales

25
Q

Match each feature to the appropriate social platform: Pinterest, WhatsApp, TikTok, Facebook, WeChat

A

Pinterest - shop the look ads

WhatsApp- order updates

TikTok- live shopping

Facebook- shopping ads

WeChat-product showcase

26
Q

When setting commerce goals what type of sales should marketers focus on? (2)

A

Direct sales of low cost items on social media

Indirect sales of products through social media discovery

27
Q

What are popular social commerce tactics? (3)

A

Offer discounts to customers

Share positive reviews with customers

Create useful helpful content

28
Q

What are the benefits of using platform native tools to analyze a social media campaign? (3)

A

Reduces reliance on vanity metrics

Facilitates installation of conversion tracking pixels

Helps to identify valuable actionable metrics