Module 2 Flashcards
What are 3 places to look for new candidates?
- Referals
- Local Restaurants and Hotels
- Local Tasting Rooms
- Industry Events
- Job Board Postings
- Social Media
Where should applicants send their applications?
People Matter
What are 3 Qualities to look for in a candidate?
- Friendly, personable, outgoing
- Have Restaurant or retail wine experience
- Mature
- Able to handle stressful situations
- Well-Groomed
- Able to work OT or late
What two things must you find out if an applicant check yes to the question: Have you worked or applied for a position with Vino Volo in the past
- When and what store they worked or applied
2. Why they left
Who must you get approval from if you want to hire a candidate who applied or worked with Vino Volo in the past?
HR
What are the four keys to successful interviewing
- Follow the same format for all candidates
- Take notes
- First impressions are important
- Interview for cultural fit
What are four questions you can never ask during an interview?
- Marital Status or Pregnancy
- Age
- National Origin
- Sexual Orientation
- Vereran Status
- Religious affiliation
- Ethnicity
- Disability
What are open-ended questions ?
Are questions which can not be answered with a yes or no answer
What are 3 potential problems with candidate’s work history that you should encourage them to discuss
- Lack of restaurant experience
- gaps in employment
- frequent shifts in employment
What are four potential flags with candidates work history
- Wine (too focus on impractical wine philosophy)
- Fine-Dinning
- Bartending
- Managment
Why should you be cautious of too much wine-specific conversation during an interview?
Recruiting draws out individuals interested in using Vino Volo as a launching point to become some off-the-floor Wine Director.
When observing team members on the floor; what should you be paying attention to?
How they deal with customers, talk about wine, approach sales situations
