Mock Exam Flashcards

1
Q

What is the correct boot sequence for a PC?

A

Power good, CPU, POST, boot loader, operating system

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2
Q

The IP address 3.4.15.124 is an example of which class license?

A

Class A

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3
Q

What is likely to be reset during standard printer maintenance?

A

Paper and Tray settings

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4
Q

Scott’s excited that his new laptop has a Gigabit Ethernet (1000BaseT) capable NIC. However, when he plugs it into his network at the office, he only gets 100Mbit speeds. What’s the problem?

A

His switch only supports 100BaseT

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5
Q

What type of device should be placed in a DMZ?

A

External-facing servers, resources and services.

(Gaming Server, Web Server etc…)

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6
Q

Margarita has seen plenty of System setup screens over the years, but when she presses DEL at boot on her new laptop, she sees two password options: “Setup” and “System.” What are the more common terms for “Setup” and System,” respectively?

A

Supervisor and User

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7
Q

Which of the following statements is true regarding scanners?

A

Increasing the resolution makes for more pixel data to store, and therefore larger image files.

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8
Q

A network administrator noticed that latency has been higher than their service-level agreement (SLA) covers for quite some time. What should they do?

A

Contact the ISP

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9
Q

A new internet service provider wants to deliver wireless connectivity to a large rural area. They also want to have very minimal interference with the service provided to their customers. What would be the suggested type of connection to deliver?

A

Licensed Long Range Fixed Wireless

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10
Q

A clients PC will no longer boot following the annual test of a company’s back-up generator system. When the client attempts to turn on the system, the display receives no output. Upon arrival, the technician also notices there are no POST beep codes when turned on. However, the system’s fans do begin to run after turning on. The client describes the fans as being louder and faster than normal. What most likely is the issue?

A

Motherboard was damaged during the power test

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11
Q

Intermittent lockups and reboots are most likely caused by __________________

A

Failing power supply

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12
Q

A user is operating a virtual machine (VM) and discovers it has been infected with malware. Which of the following applies?

A. The host computer will automatically delete the VM.
B. The VM can be shut down with no harm to the host PC.
C. The host computer will quarantine the VM automatically.
D. The VM will crash and cause irreparable damage to the host PC.

A

B. The VM can be shut down with no harm to the host PC.

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13
Q

Yesterday you were working on client’s wireless laptop, patching the system through Windows Update. Today, the client reports that they can no longer access the internet. What is the FIRST thing you should check?

A

Check the switch on the laptop to ensure that the WiFi radio is on.

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14
Q

A system administrator implemented a physical device that expedites cryptographic operations and manages cryptographic keys. What is this device the system administrator implemented?

A

HSM - Hardware Security module - is a secure USB key or thumb drive used to store cryptographic material.

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15
Q

A display manufacturer produces a new low-cost flat screen for budget conscious shoppers. The display uses a technology that does not require a backlight as each individual pixel is self-illuminating. Which technology does the display use?

A

Organic LED

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16
Q

A user calls the help desk because an important presentation folder is missing from the desktop of his system. The user is certain the folder was there the previous day. The technician views the properties of the parent folder, and confirms a back up listed on the “Prior Versions” tab. According to the theory of troubleshooting, which of the following is the technician’s NEXT step?

A

Establish a theory of probable cause.

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17
Q

A RAID array cannot boot, and the technician cannot reach the configuration utility. There have been no recent changes to the array. What is the likely problem?

A

Controller failure

If the redundant array of independent disks (RAID) array cannot boot, the first step is to use the configuration utility to verify the status. If the system cannot reach it, then the controller likely failed.

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18
Q

A newly assembled PC is giving beep codes at boot, but you don’t recognize the code. Which of the following would be the best places to look first. (Select two)

A. CPU
B. RAM
C. Video Card
D. Hard Drive

A
  • RAM
  • Video Card
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19
Q

Gregor installed a third stick of known-good RAM into his Core i7 system, bringing the total amount of RAM up to 3 GB. Within a few days, though, he started having random lockups and reboots, especially when doing memory intensive tasks such as gaming. What is most likely the problem?

A. Gregor installed DDR RAM into a DDR2 system
B. Gregor installed DDR2 RAM into a DDR3 system
C. Gregor installed RAM that didn’t match the speed or quality of the RAM in the system
D. Gregor installed RAM that exceeded the speed of the RAM in the system

A

Gregor installed RAM that didn’t match the speed or quality of the RAM in the system

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20
Q

What is the definition of drive or disk thrashing?

A. A lack of available physical memory causing an excessive use of virtual memory
B. A process by which a virus or other malware erases or corrupts drive data
C. A lack available virtual memory causing excessive an use of physical memory
D. Bad sectors on a floppy or other removable magnetic media causing an excessive movement of the read/write heads

A

A. Lack of available physical memory causing an excessive use of virtual memory

21
Q

James has replaced the CPU and added some RAM to his PC. He also blew some of the dust out of his system using canned air. When he rebooted his system, and annoying repetitive beep occurred. What was wrong?

A. The beep indicates a problem with his new CPU
B. The beep indicates a RAM problem
C. The beep indicates that he blew dust up into the power supply
D. The beep indicates that his hard drive is dying

A

The beep indicates a RAM problem

22
Q

The TIA/EIA-568-C Commercial Building Telecommunications Cabling Standards have specific recommendations for health care facilities with Power over Ethernet (PoE) 802.3bt installations, and for running distribution system cable to wireless access points. Which Cat does this refer to?

A

Cat 6A

23
Q

Which of the following authentication protocols is unique to DSL?
A. WPA
B. PPPoE
C. PPP
D. VPN

A

B. PPPoE

24
Q

You want to equip yourself with FRUs for a laptop. What would you take with you? (Choose two.)

-Video Card
-RAM
-NIC
-SD card reader
-Hard drive

A

-RAM
-Hard Drive

25
Q

Which Program is the best choice to use to clear the SSL cache?
-Windows Firewall
-Windows Update
-Internet Explorer
-Regedit

A

-Internet Explorer

26
Q

While trying to type, a user reports that his notebook is randomly moving the cursor or mouse, which causes him to make a lot of typing errors. What action can the technician take to solve the issue for the user?

-Adjust the settings so the mouse moves at a slower rate
-Reverse the buttons on the mouse pad
-Adjust the settings so the mouse moves at a faster rate
-Disable the mouse touchpad

A

-Disable the mouse touchpad

27
Q

What component is in charge of powering an LCD screen?

-Inverter
-Backlight
-PCIe card
-PCMCIA card

A

-Inverter

28
Q

Tammy has an iOS tablet. She has filled up her device to maximum capacity with games, music, and pictures. She wants some additional storage. Which would work BEST in helping her get more storage?

-Install an external USB hard drive
-Purchase a new tablet
-Restore the devices to default state
-Install additional flash memory

A

Purchase a new tablet

29
Q

What does SMART measure as a performance indicator?

A

IOPS

30
Q

What can a cloud developer use to analyze viruses, worms, and Trojans without infecting their computer and network?

A

Sandbox

31
Q

A remote support technician is speaking with a new rural business client who has issues with their internet connection. As the remote technician gathers information for a local technician to visit the site, the user mentions that the local tech referred to their connection as the “local loop” and the “last mile.” What device would the remote technician conclude that they use to connect to the internet?

A

DSL modem

32
Q

A government organization uses an application that must be accessed via Citrix XenApp. What is the software delivery model being used in this scenario?

A

Application virtualization

33
Q

What is the most important output voltage since it is the most heavily used?

A

12V

34
Q

An employee uses a device that gives them authentication to release the print job. What is this device?

A

Badging

35
Q

What issue does constant indicator LED activity imply?

A

Not enough system RAM

36
Q

A network technician installs wireless access points (APs) in an office and would like to use the power over Ethernet (PoE) features available. The specific model of APs available requires a draw of 20W with a minimum current of 450 mA. Which Institute of Electrical and Electronics Engineers (IEEE) PoE standard best suits this requirement?

A

802.3at

37
Q

A printer allows connection to a computer through the infrastructure mode. What type of connection is this?

A

Wireless

38
Q

Gregor installed a third stick of known good RAM into his Core i7 system, bringing the total amount of RAM up to 3 GB. Within a few days, though, he started having random lockups and reboots, especially when doing memory-intensive tasks such as gaming. What is most likely the problem?

A. Gregor installed DDR RAM into a DDR2 system.
B. Gregor installed DDR2 RAM into a DDR3 system.
C. Gregor installed RAM that didn’t match the speed or quality of the RAM in the system.
D. Gregor installed RAM that exceeded the speed of the RAM in the system.

A

C. Gregor installed RAM that didn’t match the speed or quality of the RAM in the system.

39
Q

A user calls the helpdesk and states that they are receiving an IP conflict error on their computer.
The user is on a company network that uses DHCP. The technician verified the PC is using DHCP
to obtain TCP/IP settings. Which of the following commands should the helpdesk technician use to
resolve this issue? (Select TWO).

A. Ipconfig /renew
B. Ipconfig /registerdns
C. Ipconfig /all
D. Ipconfig /flushdns
E. Ipconfig /release

A

A, E

40
Q

Albert is assembling a new PC from parts. When asked if he needed thermal compound, he glanced at his parts and said, “No.” Why would Albert say such a thing?

A

His fan comes with thermal compound pre-applied on the bottom of the heat sink.

41
Q

What kind of network connection can you make with a crossover cable? (Select two)

A. Hub to hub (without uplink port)
B. Hub to modem
C. PC NIC to a hub
D. PC NIC to PC NIC

A

A,D

42
Q

A company plans on upgrading a fleet of mobile phones. Upon inspection, the phones that will be retired do not utilize a SIM card. What does the company learn about the phones that have been in use?

A

The phones are 3G. (Incorrect but whatever)

43
Q

Which of the following devices is probably the safest and easiest to hot-swap on a PC?
a. A modular CD-ROM drive

b. A USB hard drive
c. A USB camera
d. A PS/2 Mouse
e. A mini-PCI NIC

A

C: USB camera

44
Q

What are the main components of authentication, authorization, and accounting that securely and adequately connect devices to a network?

A

Network access server/point, AAA server, supplicant

45
Q

You want to repair a failed on-board video card by installing a new PCIe card. What is the first step you should take before installing the new PCIe card?

A

Disable the on-board VGA card

46
Q

Which of the following symptoms is indicative of a misconfigured BOOT.INI file?

​Windows boots into Safe Mode only.

​Error at boot: “NTLDR is missing”

​Error at boot: “No boot device present”

​Error at boot: “Windows could not start”

A

​Error at boot: “No boot device present”

47
Q

What universal serial bus (USB) does a technician use that allows a device to send and receive simultaneously?

A

USB 3.0 is a new type of connector form factor and has upgraded transfer rates which are full-duplex.

48
Q

What channel system requires support from the CPU, memory controller, and motherboard but not from the RAM devices?

A

Dual-channel.