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oral communication > midterms > Flashcards

midterms Flashcards

1
Q

the act of sharing our ideas, thoughts, and feelings with other people and having those ideas, thoughts, and feelings understood by the people we are talking with when we communicate, we speak, listen, and observe.

A

communication

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2
Q

The communication process begins with the speaker, who is also called the

A

source

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3
Q

the process of interpreting or understanding the message.

A

decoding

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4
Q

the stimulus or meaning produced by the source for the receiver or audience.

A

message

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5
Q

It is the process of turning thoughts into communication, such as words, actions, or pictures etc.

A

encoding

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6
Q

the medium through which a message travels from the speaker to the listener.

A

channel

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7
Q

The messages expressed through one’s appearance, facial expression, eye contact, posture, gestures and voice are called nonverbal messages.

A

non verbal messages

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8
Q

The words used in conveying ideas.

A

verbal messages

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9
Q

The eyes reveal so much emotion even those that are hidden that one can tell if someone is happy, angry or sad.

A

eye contact

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10
Q

One’s clothes, hairstyle, and other items on the body such as jewelry contribute greatly to the impression.

A

appearance

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11
Q

A person’s facial movement such as a smile, a frown, or a yawn tells a lot about how he is feeling.

A

facial expression

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12
Q

These movements support a speaker’s point, shows his excitement and enthusiasm or even anger.

A

gestures

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13
Q

One’s body position when standing, sitting or walking is called

A

posture

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14
Q

This refers to the loudness or softness of a voice.

A

volume

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15
Q

This refers to how quickly or slowly something is said.

A

rate

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16
Q

This is the tone or sound of the voice.

A

vocal quality

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17
Q

This pertains to how high or how low the tone of voice is.

A

pitch

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18
Q

the response the listener gives to the sender after communicating.

A

feedback

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19
Q

the setting and people that surround a message.

A

context

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20
Q

the person who receives the message.

A

listener

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21
Q

type of context that refers to the values, beliefs, lifestyle, and behaviors of a group of people involved in the communication process.

A

cultural

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22
Q

type of context that refers to the concrete environment. It can be a sporting event, place of worship, or restaurant.

A

physical

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23
Q

type of context that governs the mood of the conversation and how topics are to be addressed and related thereafter.

A

temporal

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24
Q

type of context that involves the norms of the group in a situation, including the intimacy level among speakers and the formality of the exchange.

A

socio-physiological

25
Q

anything that prevents you from receiving and understanding the messages others use to convey their information, ideas, and thoughts.

A

barriers

26
Q

refers to the physical or environmental factors that affect the communication process such as noise and other distractions, unpleasant environment, problems with technology or equipment.

A

external barrier

27
Q

Refers to the psychological factors that affect the communication process such as fatigue, disinterest, poor listening skills, past experiences with the other speaker, home, or work problems.

A

internal barrier

28
Q

In his model, it shows that a communicator (who) sends a message (says what) through a medium (in what channel) to a receiver (to whom) and the effect of the message (with what effect).

A

Lasswell’s Communication Model

29
Q

The model shows that communication skills, knowledge, attitude and socio-cultural system influence the way the source and receiver process information.

A

Berlo’s Model

30
Q

His model recognizes the role of human behavior in the process so that the communicators’ respective field of experience is also considered as part in the decoding and interpretation of the message.

A

Schramm’s Model

31
Q

This function of communication is done when individuals share their thoughts and negotiate with one another.

A

Social Interaction

32
Q

This is the ability of one to use language (both verbal and non-verbal) to control individual or group actions.

A

Regulation or Control

33
Q

This function of communication allows one to express emotions.

A

Emotional Expression

34
Q

One characteristic of communication is that it can pass information from a sender to a receiver through language and this is called

A

Information Transmission

35
Q

This is the ability to persuade others into agreeing with or supporting one’s idea.

A

Motivation

36
Q

It is the lens by which people view the world and it is comprised of what we have been taught about our society.

A

Culture

37
Q

These refer to the way people think and what principles and values they adhere to.

A

Ideals, Values, and Attitudes

38
Q

These refer to everything a person owns or uses to the place where he/she lives.

A

Material Objects

39
Q

This pertains to the cultural norms on behavior that each society abides.

A

Expected Patterns of Behavior

40
Q

A discipline that studies communication across different cultures and social groups; defined as situated between individuals and groups of different linguistic and cultural origins.

A

Intercultural Communication

41
Q

This refers to differential treatment of an individual due to minority status, both actual and perceived.

A

Discrimination

42
Q

This refers to the inability to accept another culture’s world view.

A

Ethnocentrism

43
Q

This refers to the preconceived judgment or opinion; an adverse opinion or leaning formed without just grounds or before sufficient knowledge.

A

Prejudice

44
Q

This refers to the belief that everyone should conform to the majority.

A

Cultural Imposition

45
Q

This refers to generalizing about a person while ignoring the presence of individual difference.

A

Stereotyping

46
Q

This refers to ignoring differences and one proceeds as though differences did not exist.

A

Cultural Blindness

47
Q

A word/slang/idiom in one culture may mean differently to another.

A

Language Differences

48
Q

This happens when formal tone change becomes embarrassing and off-putting in some cultures.

A

Tone Difference

49
Q

This is to approve or disapprove the statements and actions of the other person or group rather than to try to comprehend completely the thoughts and feelings expressed from the world view of the other.

A

Tendency to Evaluate

50
Q

People from different cultures inhabit different sensory realities especially in non-verbal interactions.

A

Nonverbal misinterpretations

51
Q

This refers to too much anxiety or tension requires some form of relief which too often comes in the form of defenses, such as the skewing of perceptions, withdrawal, or hostility.

A

High Anxiety

52
Q

In order to avoid cultural blindness, ethnocentrism, etc., one should be open to possibilities, and should bear in mind that what may be true and right to him/her may not be true and right to other cultures.

A

Open Mindedness

53
Q

When immersed to people from different cultures, it is necessary to assess one’s actions, to identify mistakes and to learn how to correct them so you will understand people who do not share the same culture with you.

A

Reflectiveness

54
Q

It refers to the willingness to change one’s course of actions and attitudes to be sensitive to the other culture.

A

Flexibility

55
Q

To address language difference and nonverbal misinterpretation, one needs to understand first what certain nonverbal cues or terms mean in another culture or language.

A

Check meaning

56
Q

It refers to being aware of other people’s feelings so as not to offend them.

A

Sensitivity

57
Q

It refers to the ability to smoothly respond to changes.

A

Adaptability

58
Q

It refers to the ability to interact with others regardless of familiarity or of common background. Building a relationship with others needs constant engagement.

A

Ability to engage

59
Q

Slang is an informal language. It is usually spoken. It is also considered as street language, so we must

A

Avoid Slang

oral communication (1 decks)

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