Mid Term Flashcards

1
Q

“communication to a relationship is like oxygen to life. without it, it dies.”

A

Tony Gaskins

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2
Q

“communication- the human connection - is the key to personal and career success.”

A

Paul J. Meyer

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3
Q

“the most important thing about communication is to hear what isn’t being said.”

A

Peter Drucker

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4
Q

the person who intends to convey the message with the intention of passing the information and ideas to others.”

A

Source

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5
Q

information, ideas or thoughts conveyed by the speaker

A

Message

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6
Q

medium or the means of communication

A

Channel

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7
Q

recipient of the message or someone who decodes the message

A

Receiver

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8
Q

reaction, response or information provided by the receiver

A

Feedback

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9
Q

factor that affects or hinders the flow of communication

A

Noise

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10
Q

function to control behavior

A

Regulation/Control

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11
Q

function that allows individual to interact with others

A

Social Interaction

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12
Q

function to motivates people

A

Motivation

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13
Q

function to facilitate people’s expression of their feelings

A

Emotional Expression

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14
Q

functions to convey information

A

Information Dissemination

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15
Q

linear model of com, has 5 elements

A

Aristotle’s Model

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16
Q

step-by-step sequence that starts with thinking and ends with monitoring

A

White’s Model

17
Q

to improve technical communication

A

Shannon-Weaver’s Model

18
Q

circular model since comm is something circular in nature

A

Osgood-Schramm’s Model

19
Q

refers to interaction in which words are used to relay messages

A

Verbal Comm

20
Q

talking to oneself, dialogue, discussion, calls

A

Oral Comm

21
Q

maps, graphic, traffic signals, ads

A

Visual Comm

22
Q

memos, letters, reports, papers

A

Written Comm

23
Q

computer, modem, telephone, fax, e-mail

A

Electric Comm

24
Q

language used should be appropriate to environment

A

Appropriateness

25
Q

simple yet precise words, avoiding fillers

A

Brevity

26
Q

meanings of words, feelings or ideas may be interpreted differently

A

Clarity

27
Q

words should be carefully chosen in consideration of gender, roles, ethnicity

A

Ethics

28
Q

creatively describe things or feelings

A

Vividness

29
Q

body movement, facial expressions

A

Non Verbal Comm

30
Q

body language with physical movements

A

Kinesics

31
Q

eye behavior as an element of comm

A

Oculesics

32
Q

use of time as an element of comm

A

Chronemics

33
Q

comm role played by a person’s look or physical appearance

A

Appearance

34
Q

comm dealing with smells

A

Olfactics

35
Q

social use of space in comm

A

Proxemics

36
Q

touching as an element of comm

A

Haptics

37
Q

paralanguage; vocal cues

A

Vocalics