Marketing Mix - Physical Environment Flashcards
1
Q
What is the physical environment?
A
Tangible features
2
Q
Why is the pe important?
A
enhances experience
3
Q
What are some examples
A
Reception
Letterheads
Websites
Signs
Layout
Uniforms
4
Q
Why is it beneficial?
A
Appeases people
Good reputation
5
Q
Real world
A
Not important for Amazon, online and warehouses