Managing Workflow Recursion Flashcards
1
Q
What is the most direct way to prevent workflow recursion in Salesforce? Choose1
A. Leave unchecked the reevaluate workflow rules checkbox on field updates
B. Disable the recursive workflow settings in the orgs workflow setup page
C. Use validation rules to validate changes attempted by field updates
D. Use escalation rules to detect and halt a recursive workflow action
A
A
2
Q
What are escalation rules for?
A
Escalation rules are used with cases to automatically reassign the case or notify someone when the case has been ignored for too long
3
Q
Which objects can escalation rules be used with?
A
Only case object
