Management #12 Flashcards

1
Q

the economic value of people with job relevant abilities, knowledge, ideas, energies, and commitments

A

Human Capital*

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2
Q

process of attracting, developing, and maintaining a talented work force

A

Human Resource Management*

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3
Q

the extent to which an individual’s skills, interests, and personal characteristics are consistent with the requirements of their work

A

Person-job Fit

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4
Q

the extent to which an individual’s values, interests, and behavior are consistent with the culture of the organization

A

Person-organization Fit

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5
Q

process that involves attracting a quality workforce, developing a quality workforce, and maintaining a quality workforce

A

Human Resource Management Process*

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6
Q

mobilizes human capital to implement organizational strategies

A

Strategic Human Resource Management*

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7
Q

occurs when someone is denied a job or job assignment for reasons that are not job-relevant

A

Discrimination*

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8
Q

the requirement that employment decisions be made without regard to race, color, national origin, religion, gender, age, or disability status

A

Equal Employment Opportunity *

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9
Q

an effort to give preference in employment to women and minority group members who have traditionally been underrepresented

A

Affirmative Action*

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10
Q

employment criteria justified by capacity to perform a job

A

Bona fide Occupational Qualifications*

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11
Q

requires equal pay for men and women performing equal work in an organization

A

Equal Pay Act of 1963*

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12
Q

prohibits discrimination in employment based on race, color, religion, sex, or national origin

A

Title VII of Civil Rights Act of 1964*

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13
Q

prohibits discrimination against persons over 40; restricts mandatory retirement

A

Age Discrimination in Employment Act of 1967 (ADEA)*

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14
Q

establishes mandatory health and safety standards in workplaces

A

Occupational Health and Safety Act of 1970 (OSHA) *

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15
Q

prohibits employment discrimination against pregnant workers

A

Pregnancy Discrimination Act of 1978 *

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16
Q

prohibits discrimination against qualified individual on the basis of disability

A

Americans with Disabilities Act of 1990 (ADA)*

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17
Q

allows employees up to 12 weeks of unpaid leave with job guarantees for childbirth, adoption, or family illness

A

Family and Medical Leave Act of 1993 (FMLA)*

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18
Q

bans sex discrimination in schools receiving federal aid, whether it be in academics or athletics

A

Title IX of the Educational Amendments

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19
Q

behavior of a sexual nature that affects a person’s employment situation

A

Sexual harassment*

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20
Q

holds that persons performing jobs of similar importance should be paid at comparable levels

A

Comparable Worth

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21
Q

hired as needed and are not part of the organization’s permanent workforce

A

Independent Contractors*

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22
Q

the right to privacy while at work

A

Workplace privacy*

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23
Q

overemphasizes the most recent behaviors when evaluating individual performance

A

Recency Bias*

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24
Q

keeps a log of someone’s effective and ineffective job behaviors

A

Critical-incident Technique*

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25
Q

analyzes staffing needs and identifies actions to fill those needs

A

Human Resource Planning*

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26
Q

studies exactly what is done in a job, and why

A

Job Analysis

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27
Q

details the duties and responsibilities of a job holder

A

Job Description

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28
Q

list the qualifications required of a job holder

A

Job Specification

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29
Q

set of activities designed to attract a qualified pool of job applicants

A

Recruitment

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30
Q

seeks job applicants from outside the organization

A

External Environment

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31
Q

seeks job applicants from inside the organization

A

Internal Recruitment

32
Q

focuses on selling the job and organization to applicants

A

Traditional Recruitment

33
Q

provide job candidates with all pertinent information about a job and an organization, both positive and negative

A

Realistic job previews

34
Q

choosing individuals to hire from a pool of qualified job applicants

A

Selection

35
Q

means that a selection device gives consistent results over repeated measures

A

Reliability

36
Q

means that scores on a selection device have demonstrated links with future job performance

A

Validity

37
Q

the interviewer does not work from a formal and preestablished list of questions that is asked of all interviewees

A

Unstructured Interviews

38
Q

asks job applicants about past behaviors

A

Behavioral Interviews

39
Q

asks job applicants how they would react in specific situations

A

Situational Interviews

40
Q

collect certain biographical information that has been proven to correlate with good job performance

A

Biodata Methods

41
Q

examines how job candidates handle simulated work situations

A

Assessment Center

42
Q

applicants are evaluated while performing actual work tasks

A

Work Sampling

43
Q

familiarizes new employees with jobs, coworkers, and organizational policies and services

A

Orientation

44
Q

process of learning and adapting to the organizational culture

A

Socialization

45
Q

provides learning opportunities to acquire and improve job-related skills

A

Training

46
Q

people switch tasks to learn multiple jobs

A

Job Rotation

47
Q

occurs as an experienced person offers performance advice to a less experienced person

A

Coaching

48
Q

assigns early career employees as proteges to more senior ones

A

Mentoring

49
Q

uses personal behavior to demonstrate performance expected of others

A

Modeling

50
Q

training to improve knowledge and skills in the management process

A

Management Development

51
Q

sets standards, assesses results, and plans for performance improvements

A

Performance Management System

52
Q

the process of formally evaluating performance and providing feedback to a job holder

A

Performance Appraisal

53
Q

uses a checklist of traits or characteristics to evaluate performance

A

Graphic Rating Scale

54
Q

uses specific descriptions of actual behaviors to rate various levels of performance

A

Behaviorally Anchored Rating Scale

55
Q

compares one person’s performance with that of others

A

Multiperson Comparison

56
Q

include superiors, subordinates, peers, and even customers in the appraisal process

A

360 degree appraisals

57
Q

involves balancing career demands with personal and family needs

A

Work-life Balance

58
Q

a salary or hourly wage paid to an individual

A

Base Compensation

59
Q

awards pay increases in proportion to performance contributions

A

Merit Pay

60
Q

plans provide one-time payments based on performance accomplishments

A

Bonus Pay

61
Q

plans distribute to employees a proportion of net profits earned by the organization

A

Profit-sharing

62
Q

plans allow employees to share in cost savings or productivity gains realized by their efforts

A

Gain-sharing

63
Q

help employees purchase stock in their employing companies

A

Employee Stock Ownership Plans

64
Q

give the right to purchase shares at a fixed price in the future

A

Stock Options

65
Q

nonmonetary forms of compensation such as health insurance and retirement plans

A

Employee Benefits

66
Q

programs allow employees to choose from a range of benefit options

A

Flexible Benefits

67
Q

help employees achieve better work-life balance

A

Family-friendly Benefits

68
Q

help employees cope with personal stresses and problems

A

Employee Assistance Programs

69
Q

offer workers financial incentives to retire early

A

Early Retirement Incentive Programs

70
Q

the involuntary dismissal of an employee

A

Termination

71
Q

means that employees can be terminated at any time for any reason

A

Employment-at-will

72
Q

a doctrine giving workers legal protections against discriminatory firings

A

Wrongful Discharge

73
Q

an organization that deals with employers on the workers’ collective behalf

A

Labor Union

74
Q

formal agreement between a union and an employer about the terms of work for union members

A

Labor Contract

75
Q

the process of negotiating, administering, and interpreting a labor contract

A

Collective Bargaining