m1 Flashcards

1
Q

The transfer of information from one source towards a receiver

A

Communication

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2
Q

Involves two or more individuals exchanging information through speaking.

A

Verbal communication

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3
Q

includes messages that are encoded symbolically into words such as letters

A

Written communication

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4
Q

intended messages interpreted through proxemics (distance), kinesics (body language), haptics (touch), and appearance.

A

Non-verbal communication

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5
Q

other word for distance

A

proxemics

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6
Q

other word for body language

A

kinesics

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7
Q

other word for touch

A

haptics

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8
Q

focuses on the expression of messages through images, logos, maps, print ads, etc.

A

Visualization

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9
Q

Visualization

A

focuses on the expression of messages through images, logos, maps, print ads, etc.

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10
Q

the source of information

A

sender

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11
Q

the intended recipient of the message

A

reciever

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12
Q

the information being transmitted

A

message

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13
Q

the manner in which the message is sent

A

channel

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14
Q

the symbolic transaltion of message in the form of words, images, gestures before it is conveyed through the channel

A

encoding

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15
Q

the process of breaking down the context of the message

A

decoding

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16
Q

the response generated by the reciever after decoding the message

A

feedback

17
Q

6 barriers that cause communication breakdown

A

difference in culture, individual upbringing, expectations, experience es, preffered communication styles, and personal beliefs or perspectives

18
Q

The ability to give full attention in decoding and understanding the information being transferred by the speaker and provide meaningful feedback in return

A

active listening

19
Q

helps prevent misinterpretation of the message during decoding phase

A

adding of clarification

20
Q

defined as the communicator’s internal use of language or self- talk.

A

Intrapersonal

21
Q

the most basic form of communication in which the exchange of information involves two or more people

A

Interpersonal

22
Q

it allows everyone involved in the communication process of exchange ideas to follow a set of guidelines in discussing a specific topic.

A

small group discussions

23
Q

form of delivering a message through a one-way or two-way process between the speaker and his/her listener/s

A

public speaking

24
Q

the imparting or delivering of information to a large scale of people

A

mass communication

25
Q

The message is transferred over a distance through cables (telephones), broadcasting (television or radio), internet, etc.

A

telecommunication

26
Q

failure to achieve the goal and instead results to suffering or failure

A

communication breakdown

27
Q

encoding skills

A
Knowing your audience or listeners
Havingng knowledge
Using appropriate language
Considering familiar context
Giving assumptions
Clarifying
Repeating/Resending
28
Q

Channel skills

A
Intrapersonal
Interpersonal
Small-Group Discussion
Public speaking
Mass Communication
Social Media
Telephone
Emails
Posters
29
Q

Decoding skills

A
Reading
Comprehending
Listening actively
Asking
Clarifying
Paraphrasing
30
Q

Context

A
Environment of sender and receiver
Culture of the organization
Established Relationships
Basis for tone
Styles of communication