Line Card - Communications

Question 1

8x8

Answer 1

• Unified Communications as a Service (UCaaS).

• 8x8 X Series is an all-in-one communications platform that combines cloud phone, video collaboration,
team chat, contact center and analytics.

Question 2

Five9 Cloud

Answer 2

• Contact Center as a Service (CCaaS).
• Five9 Cloud Contact Center software enables agents to be more effective and deliver a better omnichannel customer service experience.

Question 3

Nextiva

Answer 3

• Unified Communications as a Service (UCaaS).

• Nextive ONE is a unified communications solution that combines communication tools and business apps
to help businesses manage sales, service, and more across one comprehensive application.

Question 4

RingCentral

Answer 4

• Unified Communications as a Service (UCaaS).

* RingCentral Office integrates phone, video, meetings, and messaging in one reliable, easy-to-use solution.

Question 5

Talkdesk

Answer 5

• Contact Center as a Service (CCaaS).

• Talkdesk Enterprise Cloud Contact Center empowers companies to make customer experience their
competitive advantage resulting in increased customer satisfaction, productivity, and cost savings.

Question 6

Zoom

Answer 6

• Unified Communications as a Service (UCaaS).

• Zoom provides an easy, reliable, and innovative video-first unified communications platform for video
meetings, voice, webinars, multichannel chat, and conference room systems.