Lightning Assistant

Question 1

Prestige Worldwide has decided to implement Salesforce lightning experience in their org. When creating a custom home page, sales reps have requested that they be able to update inactive opportunities through the use of the lightning assistant’s actions feature. What actions are available through the lightning assistant? (Choose 1)

a. New case, new note, log a call actions
b. Create new action
c. New task, new event, edit record, send an email actions
d. Post an update, create a poll, ask a question actions

Answer 1

C

If an opportunity has no activity for a certain amount of time the assistant will make recommendations for the sales rep. available actions are new task, new event, edit record, and send an email

Question 2

What actions are available through the global lightning actions menu?

a. New case, new note, log a call actions
b. Create new action
c. New task, new event, edit record, send an email actions
d. Post an update, create a poll, ask a question actions

Answer 2

A
The global actions menu displays a group of global actions from the Salesforce mobile and lightning action section of the global publisher layout
Actions are available if the object is a lightning ready object.
Some of the actions on the home page are as follows: new event, new task, new note, log a call, new contact, new opportunity, new case, new lead, email

Question 3

In what areas is the new button available in Salesforce?

Answer 3

The new action is an action that is on the list view and related list in Salesforce in both lightning experience and in classic

Question 4

Where can you find post an update, create a poll, ask a question?

Answer 4

These are available in the chatter experience