Lesson 9 - Site map and user flow Flashcards
How does a user journey differ from a user flow?
User journey focuses on the overall experience and emotions of the user throughout their interaction with a product, while a user flow is a more technical representation of the steps taken to achieve specific tasks.
What elements are typically included in a user flow diagram?
User actions, Decision points, and the Paths taken to complete tasks, often represented with arrows and shapes.
What is a site map in UI/UX design?
A site map is a visual representation of the structure of a website or application, showing the hierarchy of pages and how they are interconnected.
What are the steps to create a user flow for UX design?
The steps to create a user flow include defining the user goal, mapping out the steps needed to achieve that goal, identifying decision points, and visualizing the flow using diagrams.
What role does card sorting play in creating a site map?
Create a logical and intuitive organization for your content in a site map.
How do arrows or lines function in a site map?
Indicate relationships between web pages or app interfaces.
What is user flow?
User flow is the user’s path to finish a specific purpose, including each step from the starting point to the endpoint.
Why is a user flow diagram important in app design?
It outlines the steps a user takes to complete a task within an app, helping designers understand user interactions and improve usability.
What do user flows focus on within a product?
Concentrate on the specific actions users take within a product to accomplish something.
Can user flows have multiple paths, and why is this important?
Yes, user flows can have multiple branches depending on the choices a user makes at different points, which is important for understanding user decision-making.
What are user flows in the context of UX design?
User flows are visual representations of all interactions a user has on your site or app.
What is the scope of a User Flow?
Steps, sequences, and interactions at a particular point in a bigger journey, focusing on single user interactions.
What is the purpose of creating a User Journey Map?
To understand the user’s experience, identify pain points, and improve the overall interaction with the product or service.
How does a User Flow differ from a User Journey Map?
User Flow focuses on the specific paths users take through a system, while a User Journey Map encompasses the entire experience, including emotions and touchpoints.
What elements are typically included in a User Journey Map?
Typical elements include user personas, stages of the journey, touchpoints, user emotions, and pain points.
