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PURP COMM > LESSON 7, 9, 10 > Flashcards

LESSON 7, 9, 10 Flashcards

1
Q

_______is the functional exchange of ideas and thoughts that aims to be interactive

A

Oral communication

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2
Q

A “___________ and a
___________ two or
more interlocutors in oral
communication is more
than just a conversation.

A

“sight between” and a
“view between”

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3
Q

s. It is necessary that in the process of oral communication, a ________ of information and ideas is facilitated.

A

two-way flow

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4
Q

This type of communication requires the mastery
of speaking and listening skills.

A

Oral communication

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5
Q

Types of Speeches
According to Purpose

A
  • Expository or Informative
  • Persuasive
  • Entertainment
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6
Q

meant to explain or describe facts, truths, and principles to educate audiences. Methods used in informing include definition, description, comparison and contrast, narration and demonstration (e.g., classroom lectures, biographical speech, acknowledgement speeches, speeches of tribute, keynote, commencement and commemorative addresses).

A

Expository or Informative

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7
Q

designed to convince and encourage listeners to reinforce, change, or adopt attitudes, beliefs, perceptions, convictions or values based on propositions presented. The most effective organizational patterns used in persuasive speeches are problem-solution, comparative advantages, cause-effect, reasongiving and motivated sequence (e.g. political campaigns, public debates, product launching sorties, privilege speeches).

A

Persuasive

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8
Q

delivered to provide fun, laughter, or invite listeners to join in any celebration (e.g., wedding, toasts, roast [short speeches of tribute developed with humorous jokes, stories, and examples of honorees), and after-dinner speeches

A

Entertainment

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9
Q

Types of Speeches According to Delivery

A

Reading from a manuscript
Memorized Speech
Impromptu speech
Extemporaneous speech

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10
Q

This is the most formal type of delivery and the most effective to have the greatest control on how the speech is worded.

A

Reading from a manuscript

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11
Q

This is the most challenging to get through. It is best used when accepting awards, introducing speakers, or making announcements; for speakers trained and practiced to memorize long passages of text; for presenting the same ideas a number of times (e.g., preachers and teachers).

A

Memorized Speech

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12
Q

This is delivered with little or no preparation, usually about a topic that the speaker knows well. It is “thinking on one’s feet” or “speaking off the cuff” (Beebe and Beebe, 2013) for it is usually presented with no guide notes or outline and with only a little time of advance notice for preparation.

A

Impromptu speech

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13
Q

This is researched and planned ahead of time but the exact wording is not scripted. It may make use of notes or an outline for guidance on key ideas, structure and delivery cues.

A

Extemporaneous
speech

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14
Q

Principles of Effective Speech Delivery

A

Articulation
Modulation
Facial expressions, gestures and movements
Stage presence
Rapport with the audience
Silence

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15
Q

producing clear and distinct sounds

A

Articulation

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16
Q

adequate volume of the voice accompanied by the appropriate pitch level and good voice quality.

A

Modulation

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17
Q

appropriateness and proper timing.

A

Facial expressions, gestures and movements

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18
Q

naturalness, composure and confidence before the listeners.

A

Stage presence

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19
Q

attentiveness to reactions or shifts in listening patterns; openness to questions raised.

A

Rapport with the audience

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20
Q

room for pauses and silence

A

Silence

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21
Q

Ten Commandments of Oral Communication

A
  1. Believe in what you say
  2. Believe in the people to whom you speak
  3. Live what you say
  4. Know when you say it
  5. Know why you say it
  6. Know how to say it
  7. Have fun saying it
  8. Show it as you say it
  9. Say it so people can own it
    10.Say it so people will do it
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22
Q

is best described as the process of transmitting ideas and thoughts through the years for human survival.

A

evolution of communication

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23
Q

The evolution of communication is best described as?

A

as the process of transmitting ideas and thoughts through the years for human survival.

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24
Q

According to ancient Greeks, pigeons were great with directions

A

Carrier Pigeons

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25
Q

Tsai Lun invented paper during this time and used it to communicate

A

Paper

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26
Q

Who invented paper?

A

Tsai Lun

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27
Q

The first German newspaper was published when?

A

1650

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28
Q

The first English newspaper was published when?

A

1702

29
Q

When was WWW or internet was released to the public?

A

1994

30
Q

Today, communication is most commonly known through the use of what?

A

Social Media

31
Q

is indispensable whether in the confines of home, school, or the workplace.

A

Human Connection

32
Q

In Abraham’s Maslow’s Hierarchy of Needs, ___________ is crucial to self-actualization

A

social belonging

33
Q

In 21st Century, ______________ is equated with career growth and advancement which is reliant on one’s level of social belonging.

A

personal success

34
Q

In professional context, _______________ can be consequential and crucial to both individual and collective productivity and efficiency in the workplace

A

harmonious relations

35
Q

is the force that maintains its operations from the top up to the middle and bottom level

A

Communication in any
organizational structure

36
Q

WORKPLACE DYNAMICS

A
  1. Diversity in the Workplace
  2. Co-worker Relationship
  3. Shared Leadership
  4. Team Building
37
Q

Diversity in the Workplace

A

Multigenerational workforce
Organizational culture
Multiplicity of identities

38
Q

employee classification composed of Baby Boomers, Generation X, Generation Y, Millennials, and Generation Z or Post Millennials

A

Multigenerational workforce

39
Q

– the way an organization operates, the attitude the employees have, and the overall tone and approach to any given operation

A

Organizational culture

40
Q

differences in gender, ethnicity, language, beliefs, and other attributes.

A

Multiplicity of identities

41
Q

is a virtue to practice at all times.

A

Mutual respect

42
Q

within the workplace creates better opportunities to attain the long-term communication goals of the organization

A

Informal networking

43
Q

The distribution of leadership responsibilities within a team can influence the functionality of its members

A

Shared
Leadership

44
Q

Leadership is not simply taking command of the ship but of sailing the course with the rest of the ship

A

Shared
Leadership

45
Q

The definition of task and relationship roles in workplace requires what?

A

communication

46
Q

Formal and informal gatherings help build a strong team

A

Team Building

47
Q

It surface where task roles, relationship roles, and selfcentered roles have to be periodically monitored, assessed, and evaluated for a check and functional roles

A

Team roles

48
Q

help the team carry out tasks and get the work done

A

Task roles

49
Q

strengthen or maintain team relationships

A

Relationship roles

50
Q

interfere with the team’s ability to complete tasks

A

Self-centered roles

51
Q

It is a form of written communication used mainly as correspondence and in the production of written outputs valuable to an organization.

A

Technical
Writing

52
Q

As an act of writing in the workplace, it pertains to written communication present in all kinds of organization, jobs, and professions.

A

Technical
Writing

53
Q

Features of Technical Writing

A

Accurate
Clear
Formal
Graphical
Objective
Practical
Procedural
Specialized
Diverse
Straightforward
Authoritative
Presentable

54
Q

deals with facts that are completely true. A report that uses words, sentences, numbers or figures that exactly express what the written work intends to convey.

A

Accurate

55
Q

able to easily understand the main message or point of the whole composition. The use of simple, concise, specific, and grammatically correct language structures

A

Clear

56
Q

some writing standards underlie the structure, pattern, format, and language of this kind of writing. Readers judge the value or credibility of your output based on how you conform to the conventions

A

Formal

57
Q

graphs like table, charts, figures, diagrams, maps, pictures, and other illustrations support written information provided. Visual representations help in expressing specialized meanings, or ideas known only to a specific set of people.

A

Graphical

58
Q

being straightforward and direct, forms of technical writing should avoid including inner thoughts, sentiments, or feelings.

A

Objective

59
Q

it functions according to purpose

A

Practical

60
Q

it functions according to purposeprovide set of instructions and sequenced information such as user manuals and laboratory reports

A

Procedural

61
Q

technical writing usually functions within a specific demographic. Language used is specialized (i.e., technical terms, expressions) and easily understood by a specific set of readers.

A

Specialized

62
Q

prone to extensive exposure to multicultural clients, and coworkers. Cross-cultural or multilingual communication brought about globalization through the Internet, materialized through technical writing will lead you to various topics, ideas, people, concerns, purposes.

A

Diverse

63
Q

presenting facts and information honestly and directly. Technical writing presents ideas in frank, unequivocal, or cut-way.

A

Straightforward

64
Q

ability to command or to enforce something on anyone; to exude credibility in relaying information

A

Authoritative

65
Q

without any grammatical or typographical errors. A technical writer must ensure that his or her output always undergoes proofreading.

A

Presentable

66
Q

as Technical and Professional
Communication

A

Workplace Communication

67
Q

Globalization inevitably gives rise to________________ which entails technical communication

A

professional communication

68
Q

encompasses written, oral, visual, and digital communication that may be used in part or in full in creating, delivering, consuming, and managing information and data for business purposes.

A

Professional communication

69
Q

is used relative to the field it is intended
for,.

A

Specialized language or technical jargon

PURP COMM (5 decks)

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