Lesson 1

Question 1

the practice of recruiting, hiring, deploying and managing an organization’s employees.

Answer 1

Human resource management (HRM)

Question 2

often referred to simply as human resources (HR).

Answer 2

HRM

Question 3

A company or organization’s HR department is usually responsible for :

Answer 3

creating, putting into effect and overseeing policies governing workers and the relationship of the organization with its employees.

Question 4

The term human resources was first used in the :

Answer 4

early 1900s, and then more widely in the 1960s, to describe the people who work for the organization, in aggregate.

Question 5

HRM is employee management with an emphasis on :

Answer 5

employees as assets of the business

Question 6

In this context, employees are sometimes referred to :

Answer 6

As human capital

Question 7

As with other business assets, the goal is to :

Answer 7

make effective use of employees, reducing risk and maximizing return on investment (ROI).

Question 8

The modern term human capital management (HCM) is often used by :

Answer 8

large and midsize companies when discussing HR technology.

Question 9

The purpose of HRM practices is to :

Answer 9

manage the people within a workplace to achieve the organization’s mission and reinforce the corporate culture.

Question 10

When people management is done effectively, HR managers can :

Answer 10

help recruit new employees who have the skills to further the company’s goals.

Question 11

HR professionals also aid in the :

Answer 11

training and professional development of employees to meet the organization’s objectives.

Question 12

A company is only as good as its employees, making HRM a :

Answer 12

crucial part of maintaining or improving the health of the business.

Question 13

Additionally, HR managers monitor the state of the job market to :

Answer 13

help the organization stay competitive.

Question 14

HR managers include :

Answer 14

ensuring compensation and benefits are competitive, events are planned to keep employees from burning out and job roles are adapted based on the market

Question 15

How does HRM work ?

Answer 15

HR professionals manage the day-to-day execution of HR-related functions.

Question 16

Typically, human resources is a :

Answer 16

standalone department within an organization.

Question 17

HR departments vary in :

Answer 17

the size, structure and nature of their individual positions.

Question 18

For small organizations, one HR generalist might perform a :

Answer 18

broad array of functions.

Question 19

Larger organizations have several HR professionals who handle specialized roles, such as :

Answer 19

recruiting, immigration and visas, talent management, employee benefits and compensation.

Question 20

Though these HR positions are specialized, job functions might still :

Answer 20

overlap

Question 21

9 HRM professions

Answer 21

1.Recruiting manager.
2.Immigration specialist.
3.Leave of absence and accommodation specialist.
4.Compensation specialist or manager.
5.Benefits specialist or manager.
6.Talent management specialist or manager.
7.Learning and development specialist or manager.
8.HR technology or process project program manager.
9.HR analytics specialist or manager.

Question 22

4 objectives of human resource management

Answer 22

1. Societal objectives
2. Organizational objectives
3. Functional objectives
4. Personal objectives

Question 23

These are measures put in place to respond to the ethical and social needs or challenges of the company and its employees. This includes legal issues such as equal opportunity and equal pay for equal work.

Answer 23

Societal objectives

Question 24

These are action taken to ensure organizational efficiency, including providing the appropriate training, hiring the right number of employees for a given task and maintaining high employee retention rates.

Answer 24

Organizational objectives

Question 25

These are the guidelines used to keep HR functioning properly within the organization. They include ensuring all HR resources are allocated to their full potential.

Answer 25

Functional objectives

Question 26

These are used to support the personal goals of each employee. They include opportunities for education and career development, as well as maintaining employee satisfaction

Answer 26

Personal objectives

Question 27

More specific objectives of HRM include these 7 :

Answer 27

1.Provide and maintain productive employees.
2.Make full use of the skills and abilities of each employee.
3.Ensure employees have and receive the proper training.
4.Build and maintain a positive employee experience with high satisfaction and quality of life, so that employees can contribute their best efforts to their work.
5.Communicate company policies, procedures, rules and regulations to employees.
6.Maintain ethical, legal and socially responsible policies and behaviors in the workplace.
7.Manage internal and external changes that might affect employees and staffing.

Question 28

HRM is typically broken into :

Answer 28

pre-employment and employment phases, as well as more specific subsections, with an HR manager assigned to each one.

Question 29

Areas of HRM oversight includes these 12 :

Answer 29

1.Employee recruitment
2.Onboarding and retention
3.Talene and workforce management
4.Job role assignment.
5.Career development.
6.Compensation and benefits.
7.Labor law compliance.
8.Performance management.
9.Training and development.
10.Succession planning.
11.Employee engagement and recognition.
12.Team building.

Question 30

The most essential HRM skills that professionals should possess include these 10 :

Answer 30

1.Communication
2.Recruitment and talent acquisition
3.Employee relations
4.Compliance with legal requirements. .
5.Conflict management and resolution.
6.Performance management
7.Strategic thinking
8.Analytics
9.Adaptability
10.Ethics and confidentiality

Question 31

A high-level of verbal and written capabilities is required in most HRM jobs.

Answer 31

Communication

Question 32

Tasks in this area include writing job descriptions, conducting interviews, assessing candidates, negotiating offers and onboarding new employees.

Answer 32

Recruitment and talent acquisition.

Question 33

HR managers must have labor relations skills to address grievances and build positive employee experiences.

Answer 33

Employee relations

Question 34

HR managers must be up to date with employment laws and regulations.

Answer 34

Compliance with legal requirements

Question 35

Mediation capabilities help HR managers resolve conflicts and other difficult situations.

Answer 35

Conflict management and resolution

Question 36

Managers must set performance standards and help employees develop skills to achieve them

Answer 36

Performance management

Question 37

HR manager jobs require high-level thinking, such as aligning HR strategies with the company’s goals.

Answer 37

Strategic thinking

Question 38

Data analysis skills help analyze workforce metrics and provide insights for decision-making.

Answer 38

Analytics

Question 39

HR managers must be able to deal with changing workplace and societal issues on an ongoing basis.

Answer 39

Adaptability

Question 40

These skills require knowledge of confidentiality and privacy requirements, as well as general and industry-specific ethical standards.

Answer 40

Ethics and confidentiality