L350 PART II Flashcards
1
Q
POSITIVE SPIN
DIDN’T WORK HERE
BAD?
I’LL COME BACK
SCALE
A
2
Q
A FEW PRELIMINARY THOUGHTS
PRIORITIES
SOME UNDERWAY
CUSTOMER COMMUNICATIONS
URGENT PRIORITY
NOVEMBER
STUART & I
PACE
A
3
Q
AIRPORT EXPERIENCE
BAG DROP & BOARDING
HUGH
CORE - PROPOSITION
ALSO PRIORITIZE 1.5M
TEAM CMC & GROUND OPS
MORE SUPPORT
AT LEAST AS IMPORTANT
A
4
Q
THREE - LONGER TERM
CONNECTED TRAVELER
95%
UX TEAM
LONG TERM STAKE
THE CENTER
A
5
Q
LEADING EXPERTS
FUTURE ARCHITECTURE
BESIDES LEVERAGING JOURNEY
BOOKING PATH
HOW WE RETAIL
IMPROVE ABILITY TO DECOUPLE
LOOK FORWARD
OVER
TIME
A
6
Q
EVERYONE PLAYS A PART
KEY
REACHING OUR GOAL
EUROPE’S MOST LOVED
RYAN
FOURTH PILLAR
A
