kk Flashcards

1
Q

what is perceiving

A

informal and unstructured

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2
Q

what is called when you plan before problems happen

A

feed forward

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3
Q

bcg low growth, dominant position

A

cash cow

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4
Q

which is not a characteristic of good decision making

A

independent

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5
Q

what can we expect to happen in the future

A

forecasting

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6
Q

what is not in the big 6

A

indentity

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7
Q

comparing other success to learn

A

benchmarking

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8
Q

dance marathan has just been competed

A

management by exception

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9
Q

why is dunkin donuts successful

A

core proposition

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10
Q

what does SWOT stand for

A

internal:strength/weakness

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11
Q

what is swot used for

A

everything

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12
Q

in this module we consider organization can structure operations

A

strategic

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13
Q

chimneys/silos is an issue of

A

functional structure

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14
Q

the number of persons reporting to supervisor

A

span of control

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15
Q

which is not an issue with MBO

A

communication

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16
Q

gulf stream aerospace

A

forecasting

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17
Q

hired in part of marketing department which structure of business is this

A

functional

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18
Q

why did dish purchase blockbuster

A

liquidate assets in order to make money

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19
Q

how did awl-mart get bigger

A

concentration

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20
Q

what is the most important part of the objective hiearchy

A

alignment

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21
Q

jerry mcguire

A

vision is for the future

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22
Q

clan control(social norm)

A

all of the above

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23
Q

working with RIVALS is

A

co-opetition

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24
Q

why did blockbuster have to get smaller

A

substitute

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25
Q

start from square one for next year

A

zero based budget

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26
Q

how to access ride performance at disney

A

measure actual ridership

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27
Q

big rock

A

priorities straight and big things first (choice with (B/C)

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28
Q

office clip

A

policy

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29
Q

picture of bird shitting on levels mgmt

A

chain of command

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30
Q

business life cycle

A

all products go through product life cycle

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31
Q

zynga

A

social, free, accessible

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32
Q

need for equation

A

desired performance-actual performance

33
Q

bean bag company

A

incorporates all the organization structure

34
Q

which is not part of organization structure

A

span of CONTROL,STAFF VS. LINE, CHAIN OF COMMAND, COMMINCATION FLOW DIVISON OF WORK, levels of mgmt, major unit

35
Q

management simulation main goal

A

group vs individual

36
Q

what object would be best for survival

A

mirrors survival

37
Q

what is not in the control process

A

set performance objectives,measure performance,compare to objectives, take actions to control process

38
Q

contingency

A

alternate action/back up plan (soften blow)

39
Q

MBO

A

joint plan,act alone,joint control

40
Q

mission

A

objectives/vision

41
Q

matrix(cross)

A

functional and divisional-grid-permanent teams

42
Q

strategy levels

A

corporate,business,functional

43
Q

divisional know advantages

A

easier to grow and shrink/lower restructuring, customer focused

44
Q

what is not part of planning hiearchy

A

allignment, follow through, communication

45
Q

GE

A

business level , 2nd level divisional

46
Q

wal mart type control

A

market control

47
Q

mcgregor X and Y theory

A

internal control

48
Q

facebook uses

A

operational step by step/strategic planning

49
Q

Dish

A

repositioned by brand

50
Q

airplane question

A

forecasting

51
Q

informal structure

A

distraction is a disadvantage

52
Q

tall structure

A

narrower

53
Q

network brings people together

A

^^

54
Q

planning

A

process of setting performacne objectives and determining how to get them done

55
Q

control

A

ensuring results by measuring performance and taking corrective action to ensure desired reesults

56
Q

strategy

A

comprehensive plans that guide and identify longterm direction for an organization in order to accomplish goals

57
Q

diversification

A

creating related or new business-expanding

58
Q

Dell

A

B2B

59
Q

measure of control must be

A

quantitative

60
Q

tactical planning

A

facilitites and human resources

61
Q

budget connect___to____

A

plan, its resources

62
Q

not component of great goal

A

independent

63
Q

how to measure disney

A

quintifiable

64
Q

clan control

A

influences behaviors through social norms(external) and peer expectations

65
Q

strategy definition

A

comprehensive plan guiding resource allocation to achieve long term organizational goals

66
Q

when thinking of planning and strategy, what always leads?

A

strategy

67
Q

3 strategy levels in business

A

corportate,business, financial

68
Q

corporate level decision

A

big dog decsion

69
Q

business strategy level

A

GE lighting

70
Q

financial strategy level

A

manufacturing, finance, marketing, supply chain

71
Q

mission=

A

objectives

72
Q

positioning

A

actions you take leading to an outcome you like

73
Q

a big part of bcg matrix has to do with companies asking themselves..

A

where do we spend our cash

74
Q

organization charts

A

divide up work, arrange resources, coordinate activities

75
Q

most important goal

A

individual vs group decision-making

76
Q

google

A

formal structure

77
Q

market and clan control

A

both external

78
Q

coordinate activities

A

element of structure