Key Words And Acronyms Flashcards
SME
Subject Matter Expert
ICOMS
The name of the customer billing engine used for Cable services (TV, Broadband and fixed line phone)
TPL
Technical Portfolio Lead
DPS
DATA Product Specialist
DSA
DATA Solution Architect
KT
Knowledge Transfer: when a colleague/subject expert shares knowledge with you
LDAP
Lightweight Directory Access Protocol
What is LDAP?
An open, vendor neutral, industry standard, application protocol.
It is used for accessing and maintaining distributed directory information services over Internet Protocol.
AI
Usually Artificial Intelligence but within DATA also used as short hand for Ab Initio (ETL software)
ETL
Extract Transform Load
ML
Machine Learning
CSR
Customer Service Representative
IAM
Identity and Access Management
PoC
Proof of Concept
KPI
Key Performance Indicator