Job Roles In The Hospitality And Catering Industry

Question 1

What do managers do?

Answer 1

Responsible for smooth running of business and finances and security
Employment of staff
Staff training, development and promotion
Responsible for health and safety, cleaning, making sure laws/rules followed

Question 2

What do adminstrators do?

Answer 2

Help business run smoothly
Sort out correspondance
Orders supplies
Manage events
Organise manages diary

Question 3

What do Front of House staff do?

Answer 3

Represent the business, work in direct contact with customers
Take bookings
Help customers to their rooms
Set up rooms for meetings

Question 4

What do Back of House staff do?

Answer 4

Buy and organise supplies
Prepare and cook food
Store and organise drinks
Clean all areas of hotel
Maintain security

Question 5

What is the kitchen brigade?

Answer 5

A system for setting out and explaining the job roles and responsibilites of those people who work in a kitchen.