J&B Ch. 16

Question 1

A(n) __________ is an unintentional, unsafe occurrence that could have produced an injury, fatality, or property damage; only a fortunate break in the chain of events prevented the undesirable outcome.

Answer 1

close call

Question 2

At the conclusion of an incident, the adrenaline rush is over and the firefighters’ metabolisms return to a “________” state; this reaction also causes a mental slowdown that can lead to unclear thinking and injuries.

Answer 2

repair

Question 3

__________ refers to a formal and/or informal reflective discussion that fire departments use to summarize the successes and the areas requiring improvement discovered from a given incident.

Answer 3

Postincident analysis

Question 4

The best approach to starting the conversation about the event is by:

Answer 4

asking open-ended questions.

Question 5

True or False: The ISO needs to capture observations and be prepared to contribute to any PIAs in a positive manner.

Answer 5

True

Question 6

All of the following involve something that should normally be documented EXCEPT:
A) overview of the incident conditions found on arrival and notable changes that occurred.
B) soft interventions, stern advisories, and firm interventions.
C) summary of meetings with the IC.
D) list of the firefighters who rehabbed.

Answer 6

list of the firefighters who rehabbed.

Question 7

The National Firefighter Near-Miss System is an anonymous system for firefighters to generate a database that can be used to do all of the following EXCEPT:
A) spot trends.
B) identify officers who are excessively risky.
C) develop training programs.
D) offer suggestions.

Answer 7

identify officers who are excessively risky.

Question 8

An accident investigation is a critical step to:

Answer 8

avoid future injuries and deaths.

Question 9

In an accident chain, all of the following are components of the human factor EXCEPT:
A) training.
B) barriers.
C) fatigue.
D) attitude.

Answer 9

barriers.

Question 10

If an incident results in the death or serious injury of a firefighter and other agencies become involved in investigating the incident, the ISO role will become that of:

Answer 10

a witness.

Question 11

To conduct an effective interview, do all of the following EXCEPT:
A) ask open-ended questions.
B) use leading questions.
C) remind the witness that all details, even seemingly trivial ones, can be important.
D) avoid interrupting witnesses.

Answer 11

use leading questions.

Question 12

True or False: Nowhere in the accident investigative process are the words “blame” or “discipline” to be used.

Answer 12

True

Question 13

All of the following are desirable coping mechanisms for dealing with stress EXCEPT:
A) recreation.
B) socializing.
C) alcohol.
D) family time.

Answer 13

alcohol

Question 14

The ISO must be able to __________ the types of incidents that might be atypical, and initiate some first aid measures for addressing potential occupational stress issues.

Answer 14

identify

Question 15

The ISO’s role in supporting an ASE exposure program has to do with:

Answer 15

initiating stress exposure protocols.