Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

it > It6 > Flashcards

It6 Flashcards

1
Q

Employees of a small business are complaining that the printer is printing faded images. What should the technician do to resolve the issue?

A

Replace the toner cartridge.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

A technician is complaining about the following printer issue: The print appears faded on the paper. What are two possible causes of this issue? (Choose two.)

A

The toner cartridge is low.
The paper might be incompatible with the printer.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What type of connection would be used to connect a printer directly to the network?

A

ethernet

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

A technician is installing a printer that will be directly connected to a computer. Why does the technician not connect the printer initially during the installation process?

A

The printer driver might need to be installed first before the printer is connected.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

What is a characteristic of thermal inkjet nozzles?

A

The heat creates a bubble of steam in the chamber.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Which document function can a networked MFD provide that is unavailable on a standalone document copier or printer?

A

scan to email

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What is the purpose of the Additional Drivers button in the Sharing tab of the Printer Properties?

A

to add additional drivers for other operating systems

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Which factor affects the speed of an inkjet printer?

A

the desired quality of the image

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

In laser printing, what is the name of the process of applying toner to the latent image on the drum?

A

developing

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

How can the life of a thermal printer be extended?

A

Clean the heating element regularly with isopropyl alcohol.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What are two methods to connect to a printer wirelessly? (Choose two.)

A

.IEEE 802.11 .

standards
Bluetooth

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What are two cables that are used to connect a computer to a printer? (Choose two.)

A

serial
FireWire

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

A user tells a technician that the printer does not respond to attempts to print a document. The technician attempts to print a document and the printer does not output any pages. The technician notices that the printer LCD display is blank and unlit. What is most likely the problem?

A

The printer is not turned on.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

user discovers that an inkjet color printer is printing different colors from those that are shown on the screen. What can be done to solve this problem?

A

Calibrate the printer.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Which device can scan a document and attach the scan to an email?

A

networked MFD

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What corrective action would a technician take in response to a print spooler error?

A

restart the print spooler

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

What mechanism is used in a laser printer to permanently fuse the toner to the paper?

A

heat

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

The users on a LAN are reporting that computers respond slowly whenever high resolution photographs are being printed on the color laser printer. What would be the cause of this problem?

A

The printer does not have enough memory to buffer an entire photograph

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

A technician is programming a wireless printer to connect to the wireless network and communicate wirelessly with nearby devices. Which two wireless modes are used for wireless printer connectivity? (Choose two.)

A

infrastructure
ad hoc

20
Q

After applying a solution to a printer problem, a technician restarts the printer and prints a test page. Which step of the troubleshooting process is the technician applying?

A

verifying the solution and system functionality

21
Q

Which statement describes a printer driver?

A

It is software that converts a document into the format that a printer can understand.

22
Q

What are two functions of a print server? (Choose two.)

A

.provide print resources to all connected client computers
.store print jobs in a queue until the printer is ready

23
Q

Windows 7 computer has several printers configured in the Control Panel Devices and Printers window. Which printer will the computer choose to be the first option for printing?

A

the printer that is set as the default printer

24
Q

What is a characteristic of global and per-document options in print settings?

A

Per-document options override global options.

25
Q

Which action supports an effective printer preventive maintenance program?

A

Reset the printer page counters if available.

26
Q

A manager is complaining that the toner is coming off the pages printed by the laser printer. What should the technician do to resolve the issue?

A

Replace the fuser.

27
Q

In Windows 8, what must be configured to enable one user to share a USB-connected printer with another user on the same network?

A

File and printer sharing

28
Q

A librarian is complaining about the following printer issue: The printer control panel displays no image. What are two possible causes of this issue? (Choose two.)

A

The printer is not turned on.
.The contrast of the screen may be set too low.

29
Q

What corrective action should be taken if a printer is printing faded images?

A

replace the toner cartridge

30
Q

What would cause an inkjet printer to fail to print any pages?

A

The ink cartridge is empty.

31
Q

A technician is complaining about the following printer issue: The toner is not fusing to the paper. What are two possible causes of this issue? (Choose two.)

A

The toner cartridge is defective.
The paper might be incompatible with the printer.

32
Q

What are two probable causes for printer paper jams? (Choose two.)

A

wrong type of printer
high humidity

33
Q

A teacher is complaining about the following printer issue: The paper is creased after printing. What are two possible causes of this issue? (Choose two.)

A

The paper-feed tray might not be firmly adjusted against the edges of the printer.
The paper might be loaded incorrectly

34
Q

reporter is complaining about the following printer issue: The paper jams when the printer is printing. What are two possible causes of this issue? (Choose two.)

A

the humidity could be high and that causes the paper to stick together.
printer could be dirty

35
Q

All documents printed by the laser printer in the branch office have ghost or shadow images appearing on the paper. What should the technician do to resolve the issue?

A

replace the drum

36
Q

A librarian is complaining about the following printer issue: My impact printer produces faded or light characters. What are two possible causes of this issue? (Choose two.)

A

ribbon may ge worn out
ribbon may be damaged

37
Q

A user notices that the data transfer rate for the gigabit NIC in the user computer is much slower than expected. What is a possible cause for the problem?

A

the switch connection speed was set to 10/100 Mb/s.

38
Q

A receptionist is complaining about the following printer issue: The print queue seems to be functioning properly, but the printer does not print. What are two possible causes of this issue? (Choose two.)

A

*The printer has an error such as out of paper, out of toner, or paper jam.
*there is bad cable connection

39
Q

A reporter is trying to print several high resolution photographs but the color laser printer is going extremely slowly. What should the technician do to resolve the issue?

A

add more ram to the printer

40
Q

A photographer is complaining about the following printer issue: The printer issues a “Document failed to print” message. What are two possible causes of this issue? (Choose two.)

A

*the printer is no longer shared
*a cable is loose or disconnected

41
Q

A teacher is complaining about the following printer issue: The paper is creased after printing. What are two possible causes of this issue? (Choose two.)

A

The paper-feed tray might not be firmly adjusted against the edges of the printer.
The paper might be loaded incorrectly

42
Q

Which type of print server provides the most functions and capabilities?

A

a dedicated PC print server

43
Q

An office assistant in a law firm is trying to print many large legal documents but is getting “memory overload” error messages from the printer. What should the technician do to resolve the issue?

A

Add more memory to the printer.

44
Q

A technician recorded that a new fuser roller unit was installed in a laser printer to solve a printing problem. Which step in the troubleshooting process did the technician just perform?

A

documenting findings, actions, and outcomes

45
Q

A new printer has just been installed deep in a mine. When test pages are printed, the paper constantly jams. What should the technician do to resolve the issue?

A

Move the printer to a less-humid location.

it (15 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions