Hotel Vocabulary Flashcards

1
Q

adjoining rooms

noun

A

two hotel rooms with a door that connects them.

If you want we can book you in an adjoining room.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

amenities

noun

A

wifi, hair dryer, shampoo, conditioner, toothbrush, razor, etc.

We have listed our amenities on our website.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

attractions

noun

A

things for tourists to see and do

The restaurants, coffee shops and karaoke bars are our most popular attractions.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

baggage

noun

A

bags and suitcases packed with personal belongings

If you need help with your baggage, we have a cart you can use.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

bellboy

noun

A

a staff member who helps guests with their luggage

The bellboy will take your bags to your room for you.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

book

verb

A

arrange to stay in a hotel

I can book your stay for the last weekend of February.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

all booked

adj

A

full, no vacancies, sold out

I’m afraid the hotel is all booked (sold out) tonight.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

brochures

noun

A

small booklets that provide information on the local sites and attractions

Feel free to take some brochures to your room to look at.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

check-in

verb

A

go to the front desk to receive keys

You can check-in anytime after four o’clock.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

check-out

noun

A

return the keys and pay for the bill

Please return your room key when you check-out

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

complimentary

noun

A

free for guests

All of our rooms have complimentary soap, shampoo, and coffee.

There is no complimentary breakfast.
Complimentary breakfast is not included.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

cot, rollaway bed

noun

A

a single bed on wheels that folds up

If you need an extra bed, we have cots available.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

damage charge

noun

A

money a guest owes for repairs to hotel property (when caused by violent or careless acts)

We will have to add a damage charge for the hole you put in the wall.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

deposit

noun

A

amount paid ahead of time to secure a reservation

You will not receive your deposit back if you cancel.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

double bed

noun

A

a bed large enough for two people

A family of four will need a room with two double beds.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

floor

noun

A

a level of the building
(1st floor, 2nd floor, 3rd floor)

The swimming pool is on the main floor.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

front desk, reception

noun

A

the place where guests go to check in and out and to get information

Additional amenities are available at the front desk.

18
Q

guest

noun

A

a person that is staying at the hotel

All guests receive a complimentary gift bag.

19
Q

housekeeping, maid noun

A

staff members that clean the rooms and linen

Put a sign on the door if you want housekeeping to come in and change the sheets on the bed.

20
Q

ice machine

noun

A

a machine that automatically makes ice that guests can use to keep drinks cold

There is an ice machine by the elevator on all of the even numbered floors.

21
Q

indoor pool
outdoor pool
noun

A

place for guests to swim inside the hotel

The heated indoor pool is open until 10 pm.

22
Q

Jacuzzi, hot tub, whirl pool

noun

A

a small hot pool for relaxation

I’m sorry. We don’t have a jacuzzi at our hotel.

23
Q

king-size bed

noun

A

extra large bed

A room with a king size bed costs an extra 20 dollars a night.

24
Q

late charge

noun

A

a fee for staying past the check-out time

You will be charged a ten dollar late charge for checking out after 11 am.

25
linen | noun
sheets, blankets, pillow cases We will come in and change the linens while you are out of your room.
26
lobby | noun
large open area at the front of the hotel They are waiting for you in the lobby.
27
luggage cart | noun
a device on wheels that guests can push their luggage on Please return the luggage cart to the lobby when you are finished with it.
28
maximum capacity | noun
the most amount of people allowed The maximum capacity in this room is ten people.
29
noisy | adj
loud The guests next to you have complained that you are being too noisy.
30
pay-per-view movie | noun
extra charge for movies and special television features If you order a pay-per-view movie, the charge will appear on your bill.
31
pillow case | noun
the covering that goes over a pillow Could I get another pillow case?
32
queen size bed | noun
bed with plenty of space for two people (bigger than a double) A queen size bed is bigger than a double, but smaller than a king.
33
rate | noun
cost of renting a room for a certain time period What are your rates in Feb.? Our rates change depending on the season.
34
room service | noun
delivery of food or other services requested by guests If you would like a bottle of wine, just call room service.
35
``` single bed (twin bed) noun ```
a bed for one person The economy priced room includes one single bed.
36
sofa bed, pull-out couch | noun
a bed built into a sofa or couch The room contains a sofa bed so the room actually sleeps five.
37
vacancy noun vacant adj
available rooms We only have one vacancy left, and it is for a single room.
38
vending machine | noun
a machine that distributes snacks and beverages when you insert coins The vending machine on the second floor has chocolate bars and chips.
39
view | noun
a window that offers a nice image for guests The room is more expensive because it has a spectacular view of the beach.
40
wake up call | noun
(NOT "morning call") a morning phone call from the front desk, acts as an alarm clock What time would you like your wake up call?
41
weight room, workout room, gym | noun
a room that guests can use for exercise and fitness Our weight room has a stair climber, treadmill and a stationary bicycle.