Hotel Vocabulary Flashcards
adjoining rooms
noun
two hotel rooms with a door that connects them.
If you want we can book you in an adjoining room.
amenities
noun
wifi, hair dryer, shampoo, conditioner, toothbrush, razor, etc.
We have listed our amenities on our website.
attractions
noun
things for tourists to see and do
The restaurants, coffee shops and karaoke bars are our most popular attractions.
baggage
noun
bags and suitcases packed with personal belongings
If you need help with your baggage, we have a cart you can use.
bellboy
noun
a staff member who helps guests with their luggage
The bellboy will take your bags to your room for you.
book
verb
arrange to stay in a hotel
I can book your stay for the last weekend of February.
all booked
adj
full, no vacancies, sold out
I’m afraid the hotel is all booked (sold out) tonight.
brochures
noun
small booklets that provide information on the local sites and attractions
Feel free to take some brochures to your room to look at.
check-in
verb
go to the front desk to receive keys
You can check-in anytime after four o’clock.
check-out
noun
return the keys and pay for the bill
Please return your room key when you check-out
complimentary
noun
free for guests
All of our rooms have complimentary soap, shampoo, and coffee.
There is no complimentary breakfast.
Complimentary breakfast is not included.
cot, rollaway bed
noun
a single bed on wheels that folds up
If you need an extra bed, we have cots available.
damage charge
noun
money a guest owes for repairs to hotel property (when caused by violent or careless acts)
We will have to add a damage charge for the hole you put in the wall.
deposit
noun
amount paid ahead of time to secure a reservation
You will not receive your deposit back if you cancel.
double bed
noun
a bed large enough for two people
A family of four will need a room with two double beds.
floor
noun
a level of the building
(1st floor, 2nd floor, 3rd floor)
The swimming pool is on the main floor.
front desk, reception
noun
the place where guests go to check in and out and to get information
Additional amenities are available at the front desk.
guest
noun
a person that is staying at the hotel
All guests receive a complimentary gift bag.
housekeeping, maid noun
staff members that clean the rooms and linen
Put a sign on the door if you want housekeeping to come in and change the sheets on the bed.
ice machine
noun
a machine that automatically makes ice that guests can use to keep drinks cold
There is an ice machine by the elevator on all of the even numbered floors.
indoor pool
outdoor pool
noun
place for guests to swim inside the hotel
The heated indoor pool is open until 10 pm.
Jacuzzi, hot tub, whirl pool
noun
a small hot pool for relaxation
I’m sorry. We don’t have a jacuzzi at our hotel.
king-size bed
noun
extra large bed
A room with a king size bed costs an extra 20 dollars a night.
late charge
noun
a fee for staying past the check-out time
You will be charged a ten dollar late charge for checking out after 11 am.