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Accomodation Introduction > Hospitality Industry > Flashcards

Hospitality Industry Flashcards

1
Q

Is the ““act of kindness”” in welcoming and looking after the basic needs of customers or strangers, mainly in relation to food, drink and accommodation.

A

Hospitality

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2
Q

The basic nature of (blank) involves hosting and (blank) provided by the host to the guest.

A

Hospitality

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3
Q

"”Refers to any businesses or organizations”” which provide food and/or drink and/or shelter and other related services to people away from home.

A

Hospitality Industry

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4
Q

To provide food and beverage to local, commuting, transient and tourists

A

Food and Beverages

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5
Q

To provide (blank) and usually food and drink to people who for whatever reason are away from home.

A

Accommodation

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6
Q

Is one of the biggest contributors to tourism and hospitality.
something supplied for convenience or to satisfy a need such as lodging, food, and services.

A

Accommodation Sector

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7
Q

can be defined as a group of rooms, or an entire building or establishment which someone may live or stay.
A place to stay.
A temporary place for visitors to rest and recharge as they go along with their itinerary.

A

Accommodation

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8
Q

7 Classification of accommodation establishment

A

• Non Commercial
• Commercial
• Private
• Non Profit
• Institutional
• Hotels
• Service Apartment

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9
Q

"”Accommodation”“as part of the tourism product

A

• Location of the establishment
• Facilities
• Service
• Image
• Price

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10
Q

4 Characteristics of Accommodation as a PRODUCT

A

• Tangible
• Intangible
• Inseparability
• Perishable

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11
Q

is a structure that provides sleeping
accommodations to travelers and usually
features dining facilities and daily
housekeeping service.

A

Hotel

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12
Q

2 main types of Hotel

A

• Resort
• Commercial Hotel

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13
Q

Any place or places with pleasant environment and atmosphere conducive to comfort, healthful relaxation and rest, offering food, sleeping accommodation and recreational facilities to the public for a fee or remuneration.

A

Resort

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14
Q

Also known as Corporate Hotel. It caters to business travelers’ needs and typically includes a business center where visitors may print papers, make
photocopies, organize package deliveries, and so on. They are often found in metropolitan centers, “business parks,” and airports.

A

Commercial Hotel

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15
Q

Located within the heart of city within a short distance from business center, shopping arcade. The type may vary greatly from business, suites, residential, economy, mid-scale to luxury.
Rates are normally high due to their location advantages. They have high traffic on weekdays and the occupancy is high.

A

City Center Hotels

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16
Q

They are designed for overnight stays for car travellers, often with very basic facilities. The rooms usually have direct access to an open parking lot.

A

Motels

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17
Q

These hotels are located in the outskirts of cities, moderately priced and are of mostly medium or small size.
These hotels are also preferred by people who do not want to stay in the heart of city as they want to be away from hustle and bustle of city.

A

Suburban Hotels

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18
Q

These are hotels located near the airports. They cater mainly to business clientele, transient airline passengers, passengers with delayed or cancelled flights and airline personnel.

A

Airport Hotels

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19
Q

The hotels which rolls on wheels
trains providing a luxurious hotel atmosphere. Their interior is done like hotel room. They are normally used by small group of travelers.

A

Rotels

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20
Q

As name implies these hotels are established on luxury liners or ship. It is located on river, sea or big lakes. In cruise ships, rooms are generally small and all furniture is fixed down. It has long stay guest.

A

Floating Hotels

21
Q

A house boat hotels is referred as boatels.

A

Boatels

22
Q

These hotels meet the basic need of the guest by providing comfortable and clean room for a comfortable stay. (level of service)

A

Economy Hotels

23
Q

A modest but sufficient level of service which appeals to the larger segment of the traveling public. Example Astoria

A

Mid- Market Hotels

24
Q

These hotel offer world class service providing restaurant and lounges, concierge service, meeting rooms, dining facilities. Example: Okada

A

Luxury Hotel

25
Q

These are the hotel where guest stays for a day or even less, they are usually located near the port of entry. The occupancy rate is usually very high. Example: Manila Airport Hotel

A

Transit Hotel

26
Q

These are the hotel where guest can stay for a minimum period of one month and up to a year. The rent can be paid on monthly or quarterly basis. They provide sitting room, bed room and kitchenette.

A

Residential Hotel

27
Q

These hotels are generally preferred by people who stay in one place and switch to another place. The length of stay can vary from a day to several months. They combined features of both Transit and residential hotels.

A

Semi- residential Hotels

28
Q

in today’s era outsourcing and mobility is important, business managers are often away from their hometowns for long periods of time and need more than just a hotel room.
These hotels are for guests who want to stay for a long time (from a few days to weeks) and meet their long-term needs with special services, amenities.

A

Extended stay Hotels

29
Q

They are situated in the heart of the city in busy commercial areas so as to get good and high business. They cater mostly businessmen.

A

Commercial Hotels

30
Q

These establishments are usually small family businesses run in private homes, offering travellers a place to stay and breakfast.

A

Bed and Breakfast

31
Q

These hotel offer rooms that may include compact kitchenette. They cater to people who are relocating act as like lawyers, executives who are away from home for a long business stay

A

Suite Hotels

32
Q

Hotel with predominantly gambling facilities comes under this category. They have guest room and restaurants too. These hotels tend to cater leisure and vacation travelers.

A

Casino Hotels

33
Q

These hotels have large convention complex and cater to people attending a convention, conference

A

Convention Hotels

34
Q

Are structures or locations that hold historical or cultural significance of the place in which they are found.
These hotels put their best efforts to give the glimpse of their region’s history and culture. Example: Hotel Luna

A

Heritage Hotels

35
Q

Is an environmentally sustainablehotelor accommodation that has made important environmental improvements to its structure in order to minimize its impact on thenatural environment.
These hotels feature innovative programmes for conserving natural resources, reducing waste, minimizing pollution and maximizing sustainability.

A

Ecotel

36
Q

This hotel provides exceptional accommodation, furniture in a themed and stylish manner and caters to corporate travelers. Example: Henry Boutique Hotels

A

Boutique Hotel

37
Q

Is a resort which provide therapeutic bath and massage along with other features of luxury hotels.

A

Spa Hotel

38
Q

These are family-owned and operated hotels that are not required to conform to any policy or procedure, they also do not need to adhere to a particular image and can offer a level of service geared towards attracting a specific target market and can quickly adapt to changing market condition.

A

Independent Hotel

39
Q

is an administration company, that manages a number of hotels having the same name but being located in different areas.

A

Chain Hotel

40
Q

the owner informs the management company when they would occupy the unit. The management company is free to rent the unit for the rest of the year, and this revenue goes to the owner.

A

Condominium

41
Q

also known as vacation ownership hotels, offer a unique concept where a person can purchase a set period of time (usually one week or more per year) to enjoy the stay and other facilities in an apartment or any other type of lodging in a tourist complex. This is essentially an advanced purchase of time in holiday accommodation.

A

Time-share Hotels

42
Q

the owner of the hotel real estate and business appoints a management company to operate the hotel business on the owner’s behalf. The owner remains the owner of the real estate and the business and retains the majority of the risk and reward from operation, but pays a fee to the management company, which is responsible for the day-to-day management of the hotel.

A

Hotel Management Contract

43
Q

is the right to use the brand and the business model of a specific parent company for a prescribed period of time. It is a method for expanding a business and distributing products and services through a licensing relationship.

A

Hotel Francise

44
Q

251- 400 points

A

1 star

45
Q

851-1000 points

A

5 star

46
Q

401-550 points

A

2 star

47
Q

701-850 points

A

4 star

48
Q

551-700 points

A

3 star

Accomodation Introduction (1 decks)

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