Handbook Quiz Flashcards
What is Pedal Haus’ Product?
Excellent guest experience
What elements make up the guest experience?
Atmosphere, Hospitality, Food and Beverage Quality, Operations
How long is the probationary period for a new hire
30 days
Who is the owner/General Manager and what is his email?
Julian Wright (julian@pedalhausbrewery.com
Who is the AGM? And what is his email?
Rich Rush (rich@pedalhausbrewery.com)
Who is the Master Brewer and what is his email?
Derek “Doc” Osborn (derek@pedalhausbrewery.com)
Who is the Director of Culinary Operations and what is his email
Chef Matt McLinn (matt@pedalhausbrewery.com)
Who is the Director of Marketing and what is his email?
Zach Fowle (zach@pedalhausbrewery.com)
Who is the Front of House Manager and what is his email?
Todd Bates (todd@pedalhausbrewery.com)
How much time in advance must time off requests be submitted?
Two Weeks
T/F if you release a shift you are no longer obligated to work it.
False. The shift must be picked up and approved by a manager first.
What happens if a credit card tip is entered incorrectly?
100% of the tip is repaid and a write-up is issued
What discount can you enjoy on your free time?
25%! off! full! priced food and 50% off full priced alcoholic beverage for you and ONE friend with a maximum discount of $50 per visit.
What does it mean that your employment status is “at-will”?
you or the company can terminate employment at any time and for any reason
What does it mean to be “on time”
Present, in uniform and ready to work for your posted shift
