G8 Develop and maintain your effectiveness at work Flashcards
Where can you find information on your job role and responsibilities?
Contract of employment
Where you might find information on the job roles of your work colleagues?
Salon handbook/website
What may happen if you work outside your limits of authority?
Possible harm to self or others
What is the best action to take if difficulties occur when working with others?
Speak to salon manager and explain the situation
How would you demonstrate to a colleague you are listening?
Eye contact and nodding head
What employability skill does this statement best describe?
Anticipating needs and responding willingly to the requests of colleagues
Teamwork
Is it suitable behaviour to raise your voice when dealing with conflict in the salon?
No
How can awareness of current and emerging trends within beauty therapy be best maintained?
Attending beauty shows, seminars and exhibitions
Give an example of CPD?
Evening seminar on manicure techniques
Reading newspapers and magazines
Entering beauty competitions
Describe why Development Plans are important?
To identify personal training targets
What does NOS stand for?
National Occupational Standards
Who should you speak to if you are having problems developing your skills?
Your manager
The targets set for you should be SMART, what does the T in SMART stand for?
d) Time-bound
