💙Formal & Informal Flashcards

1
Q

Please let us know your requirements.

A

What do you need?

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2
Q

Thank you for your email received 3rd December.

A

Thanks for the email of 3rd Dec.

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3
Q

I am afraid I will not be able to attend.

A

Sorry, I can’t make it.

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4
Q

We regret to advise you that…..

A

I’m sorry to tell you that…..

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5
Q

I can assure you that…..

A

I promise…..

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6
Q

I was wondering if you could…..

A

Could you…..?

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7
Q

We note from our records that you have not…..

A

You haven’t…..

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8
Q

We would like you to remind you that…..

A

Don’t forget…..

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9
Q

It is necessary for me to…..

A

I need to…..

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10
Q

Would you like me to…..?

A

Shall I…..?

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11
Q

However…/ In addition…/ Therefore…

A

But…/ Also…/ So…

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12
Q

I would be grateful if you could…..

A

Please could you…..

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13
Q

Please accept our apologies for…..

A

I’m sorry for…..

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14
Q

With regard to….. (or With reference to)

Further to your last email, …..

A

Re…

Re your email, …..

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15
Q

I look forward to meeting

A

See you next week.

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16
Q

assistance

A

help

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17
Q

due to

A

because of

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18
Q

enquire (inquire)

A

ask

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19
Q

further

A

more

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20
Q

inform

A

tell

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21
Q

information

A

facts

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22
Q

obtain/ receive

A

get

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23
Q

occupation

A

job

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24
Q

possess

A

have

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25
Q

provide

A

give

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26
Q

repair

A

fix

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27
Q

request

A

ask for

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28
Q

requirements

A

needs

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29
Q

reserve

A

book

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30
Q

varify

A

check/ prove

31
Q

[Indirect: polite/ diplomatic]
Could you…..?
I was wandering if you could…..?

A

[Direct]
Can you…..?
Please could you…..

32
Q

[Indirect: polite/ diplomatic]
Is it all right if I…..?
I wonder if I could…..

A

[Direct]
Can I…..?
Could I…..?

33
Q

[Indirect: polite/ diplomatic]
Would you like me to…..?
Do you need any help with…..?

A

[Direct]
Can I…..?
Shall I…..?

34
Q

[Indirect: polite/ diplomatic]
Why don’t we…..?
Perhaps we should…..?

A

[Direct]
What about…..(+ ing) ?
Shall we…..?

35
Q

[Indirect: polite/ diplomatic]
I’m afraid there is a small problem.
It seems there is a slight problem.

A

[Direct]

There is a problem.

36
Q

[Indirect: polite/ diplomatic]
That might be quite expensive.
Won’t that be a bit expensive?

A

[Direct]

That will be very expensive.

37
Q

[Indirect: polite/ diplomatic]

I’m not sure we can do that.

A

[Direct]

We can’t do that.

38
Q

[Indirect: polite/ diplomatic]

Actually, that doesn’t give us much time.

A

[Direct]

That gives us very little time.

39
Q

[Indirect: polite/ diplomatic]

Wouldn’t it be better to ask Lucas?

A

[Direct]

It will be better to ask Lucas.

40
Q

[Indirect: polite/ diplomatic]
I can see what you’re saying, but…..
Don’t you think that…..?
To be honest, I think it might be better to…..

A

[Direct]

I disagree.

41
Q

Dear Mr/ Mrs/ Ms Till

Dear Lucas

A

Hi/ Hello Lucas

Lucas, …..(or no name at all)

42
Q

I apologise for not getting in contact with you before now.

A

Sorry I haven’t written for ages, but I’ve been really busy.

43
Q

I am writing in connection with…..

A

Just a short note about…..

44
Q

I am writing with regard to…..

A

I’m writing about…..

45
Q

In reply to your email, here are…..

A

Here’s the…..you wanted.

46
Q

Your name was given to me by…..

A

I got your name from…..

47
Q

We would like to point out that…..

A

Please note that…..

48
Q

I’m writing to let you know that…..

A

Just a note to say…..

49
Q

We are able to confirm that…..

A

We can confirm that…..

50
Q

I am delighted to tell you that…..

A

Good news!

51
Q

We regret to inform you that…..

A

Unfortunately, …..

52
Q

Please find attached my report.

A

I’ve attached…..

53
Q

I’m sending you….. as a pdf file.

A

Here is the….. you wanted.

54
Q

Could you give me some information about…..

A

Can you tell me a little more about…..

55
Q

I would like to know…..

A

I’d like to know…..

56
Q

I’m interested in receiving/ finding out…..

A

Please send me…..

57
Q

I’d be grateful if you could…..

A

Please could you…..?

58
Q

I wonder if you could…..

A

Could you…..?

59
Q

Do you think I could have…..?

A

Can I have…..?

60
Q

Thank you in advance for your help in this matter.

A

I’d appreciate your help on this.

61
Q

I’ll investigate the matter.

A

I’ll look into it.

62
Q

I will contact you again shortly.

A

I’ll get back to you soon.

63
Q

Would you like me to…..?

A

Do you want to me to…..?

64
Q

If you wish, I would be happy to…..

A

Shall I…..?

65
Q

Let me know whether you would like me to…..

A

Let me know if you’d like me to…..

66
Q

Thank you for your help.

A

Thanks again for…..

67
Q

Do not hesitate to contact us again if you require any further information.

A

Let me know if you need anything else.

68
Q

Please feel free to contact me if you have any questions. My direct line is…..

A

Just give me a call if you have any questions. My number is…..

69
Q

I am looking forward to +…ing

A

Looking forward to +…ing

70
Q

Give my regards to…..

A

Best wishes to…..

71
Q

Best wishes

A

Speak to/ See you soon.

72
Q

Regards

A

Bye(for now)/ All the best

73
Q

Whilst (British)

A

While