Food Server Test Flashcards

1
Q

Breakfast is served daily until what time?

A

11:00 am daily

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2
Q

List the items in the Rosarito Burrito

A
  • 3 scrambled eggs
  • Bacon
  • Cheddar, Jack & Swiss cheese
  • Frijoles
  • Avocado / Pico inside
  • Side of potatoes
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3
Q

How is our oatmeal made?

A

Made with milk
* Can be made with water
Raisins and brown sugar on the side

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4
Q

Can a guest order chocolate cake for their birthday during breakfast hours?

A

No

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5
Q

What kind of Eggs Benedict do we serve?

A
  • Classic
  • House smoked salmon
  • Salmon potato pancake
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6
Q

What is served on the “Old #3” omelette?

A
  • Mushrooms
  • Onions
  • Bacon
  • Cheddar cheese
  • Garlic
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7
Q

List the contents of The Leo

A
  • 3 eggs, scrambled only
  • Smoked salmon
  • Caramelized onions
  • Capers
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8
Q

Describe the Paradise Paddlers

A

All American breakfast combo
- 3 eggs any style
- 2 pancakes
- Bacon
- Potatoes
- Sausage
- Side of fresh fruit

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9
Q

List the items in the Huevo’s Rancheros

A
  • 3 eggs any style
  • Cheddar cheese
  • Frijoles
  • Tequila salsa
  • Tortilla
  • Side of pico & sour cream
  • Side of potatoes
  • Upon request: toast
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10
Q

List the items in the vegetarian scramble

A
  • 3 eggs, scrambled
  • Broccoli
  • Carrots
  • Green onion
  • Mushrooms
  • Squash
  • Zucchini
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11
Q

How many shrimp are in the best shrimp cocktail?

A
  • 6 jumbo shrimp
  • Side of cocktail sauce
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12
Q

Describe the Big Kahuna Nachos

A
  • House made tortilla chips, covered in beans & cheese
  • Side of pico, sour cream & guacamole
  • Add protein ($): Beef, chicken, pulled pork, shrimp
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13
Q

Describe the Shrimp Balague

A

7 sautéed shrimp, crusted with parmesan cheese & onions

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14
Q

List the items in the Iced Seafood Sampler

A
  • Ahi poke
  • A clear water prawn
  • Crab legs
  • Fish ceviche
  • Marinated calamari
  • Marinated mussels
  • Shrimp
  • Smoked Salmon
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15
Q

List the items in the Hot Combo Sampler

A
  • BBQ chicken
  • Smoked BBQ ribs
  • BBQ shrimp
  • Crispy calamari steak strips
  • Fried fish
  • Scallops
  • Macadamia coconut shrimp
  • Coleslaw
  • French fries
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16
Q

List the items in the Gigantic Iced Seafood Tower. What is the current price?

A
  • 2 whole steamed lobsters
  • Ahi tuna poke
  • Clear water prawns
  • Crab legs
  • Fish ceviche
  • Jumbo shrimp
  • Marinated calamari
  • Marinated mussels
  • Smoked salmon
  • Current price: $249.95
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17
Q

What soups do we offer?

A
  • Clam Chowder
  • Shee Crab Soup
  • Tortilla Soup
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18
Q

Describe the Shee Crab Soup

A

Rich & creamy crab bisque served in a pot
* “It’s a South Carolina classic”

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19
Q

Describe the Tortilla Soup

A

Loaded with…
- Avocado
- Cheese
- Chicken
- Crispy tortilla strips
- Tomato

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20
Q

What items are in Mon Li’s Chinese Chicken Salad?

A
  • Asian dressing
  • Chicken breast
  • Romaine
  • Cabbage
  • Carrots
  • Crispy wonton
  • Mandarin oranges
  • Scallions
  • Snap peas
  • Rice crackers
  • Rice noodles
  • Toasted pine nuts
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21
Q

List the items in Bob’s Cobb

A
  • Avocado
  • Blue cheese crumbles
  • Blue cheese dressing
  • Diced chicken
  • Hard boiled egg
  • Ham
  • Sugar cured bacon
  • Tomatoes
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22
Q

Describe the Ahi Tuna Sandwhich

A
  • Brioche bun
  • Avocado
  • Lettuce
  • Onion
  • Seared rare Ahi crushed with sesame
  • Tomato
  • Wasabi mayo
  • Choice of fries or coleslaw
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23
Q

Describe the Tuna Melt

A
  • Brioche bun
  • Albacore tuna salad, smothered in cheddar
  • Sauteed onions
  • Spicy Coyote BBQ Sauce
  • Tomato
  • Choice of fries or coleslaw
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24
Q

Describe the Veggie Burger

A
  • A beet-based/roasted vegetable patty
  • Brioche bun
  • Avocado
  • Baby arugula
  • Jack cheese
  • Mayo
  • Choice of fries or coleslaw
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25
Q

Describe the BBQ Onion Burger

A
  • Half pound of Angus beef
  • Brioche bun
  • Grilled onions
  • Lettuce
  • Tomato
  • Spicy Coyote BBQ sauce
  • 1000 Island dressing
  • Choice of fries or coleslaw
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26
Q

Describe the chicken sandwhich

A
  • Blackened or BBQ chicken breast
  • Brioche bun
  • Lettuce
  • Tomato
  • Mayo
  • Onion
  • Choice of fries or coleslaw
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27
Q

Describe the Ginger Teriyaki Salmon

A
  • Pan seared salmon in a ginger teriyaki sauce
  • Garnish side of pineapple
  • Side choice of:
    • Baked potato
    • Coleslaw
    • French fries
    • Mashed potatoes
    • Saffron rice
    • Vegetables
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28
Q

Describe the Seafood Pasta

A
  • Linguine pasta
  • Calamari
  • Clams/mussels
  • Deluxe shrimp
  • Fresh fish
  • Scallops
  • Dressed with a spicy marinara
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29
Q

List the items in the Barcelona Seafood Grille

A

A grilled seafood platter
- 6 oz. Ahi tuna
- 8 oz. swordfish
- 8 oz. salmon
- 3 shrimp prawns
- 1 pound of mussels
- 1 pound of clams
- Scallop skewer
* Served in a bed of saffron rice

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30
Q

What types of ribs do we offer?

A

5 or 6 Kobe beef ribs
Pork ribs (hot combo only)

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31
Q

Where do our lobsters come from?

A

Flown in live from Maine

32
Q

What does S.T.M stand for?

A

Subject to Market
* Price changes

33
Q

List lobster sizes and current S.T.M prices

A

2.5 pound lobster: $169.95
or
Add 1 lobster: $84.95

34
Q

List today’s fresh catch fishes

A
  • Ahi tuna
  • Salmon
  • Swordfish
35
Q

Describe the Primavera Pasta

A

A vegetarian option with…
- Rotelli pasta
- Vegetables
- Parmesan cheese
- Spicy marinara

36
Q

What type of tacos do we offer?

A
  • Beef
  • Carnitas
  • Chicken
  • Corn/avocado
  • Fish
  • Shrimp
  • They can be mixed & matched
37
Q

List the items in the Paella

A
  • Saffron rice
  • Bell pepper
  • Calamari
  • Chicken
  • Clams
  • Fish
  • Garden vegetables
  • Mussels
  • Onions
  • Ribs
  • Sausage
  • Shrimp
  • Tomatoes
  • Olive oil
38
Q

What dessert is served complimentary for special occasions and what is the minimum purchase required?

A

Mile High Chocolate Cake
* Minimum price of $70
or
* Main course per person

39
Q

Describe the bread pudding

A
  • Egg bread (made with vanilla & almond extract
  • Amaretto and Jack Daniel’s
  • Ice cream scoop
  • Caramel drizzle
  • Whipped cream
  • Blueberries
  • Raspberries
40
Q

What desserts are made on site?

A

Everything
* With the exception of Haagan-Dazs ice cream

41
Q

“Have a Ball” is best described how?

A
  • Scoop of vanilla ice cream
  • Rolled in Oreo crumbs
  • On a layer of hot fudge
  • Topped with whipped cream
42
Q

“Works” is the Mile High Chocolate Cake topped with what other items?

A
  • Scoop of:
  • Chocolate ice cream
  • Strawberry ice cream
  • Vanilla ice cream
  • With hot fudge
43
Q

List our well liquors

A

Tequila: Cazadores
Gin: Bombay
Whiskey: Jack Daniel’s
Rum: Bacardi
Vodka: Deep Eddy
Scotch: Cutty Sark

44
Q

List at least one premium liquor we pour

A

Tequila: Casamigos / Patron
Gin: Bombay Sapphire / Hendricks
Whiskey: Jameson / Woodford
Rum: Whaler’s / Mount Gay
Vodka: Tito’s / Belvedere
Scotch: Glenlevit / Johnnie Walker

45
Q

What flavor boba drinks do we have?

A
  • Coconut
  • Mango
  • Pineapple
46
Q

What ingredients are in the Cocolada?

A
  • Bacardi coconut rum
  • Superior rum
  • Blended with ice cream
  • Fresh pineapple juice
  • Coco Lopez (coconut cream)
  • Dark rum float
47
Q

List all of our beers on draft

A
  • 310
  • Big Wave
  • Coors Light
  • Elysian Space Dust
  • Expatriate
  • Mango Cart
  • Modelo
  • Modelo Negra
  • Pacifico
  • Tarantula Hill
48
Q

List 8 of our bottled beers

A
  • Big Wave
  • Blue Moon
  • Coors Light
  • Corona
  • Corona (non-alcoholic)
  • Corona Light
  • Elysian Space Dust
  • Lagunitas
  • Maui Pineapple Wheat
  • Modelo
  • Modelo Negra
  • Pacifico
49
Q

What is the address of the Paradise Cove Beach Cafe?

A

28128 Pacific Coast Highway
Malibu, CA 90265

50
Q

What is the procedure for calling out of work?

A

Call 2 hours before your scheduled time

51
Q

What is proper uniform?

A
  • Paradise Cove polo
  • White denim pants or shorts (no holes)
  • Belt
  • Apron
  • Navy blue shoes
52
Q

What items do servers need to have when arriving for work?

A
  • Change
  • Lighter
  • Pen
  • Wine opener
53
Q

How quickly should you greet guests once they have been seated?

A

2 minutes

54
Q

How do you respond if a guest asks, “What is good here?”

A

“Everything, however the seafood tower is the best”

55
Q

Is it OK to lean on the chair back when standing at a table?

A

No

56
Q

What is the correct way to deliver food?

A
  • By seat number
  • Right side of the guest, with right hand “open handed”
57
Q

On the following diagram, please label positions 1, 2, 3 and 4:

A

Start at 1 to the left, and around clockwise

58
Q

How soon should you check back with your guests after you have served their order?

A

2 minutes / 2 bites

59
Q

When should you offer a second drink?

A

A quarter to halfway through the first drink

60
Q

Before going on break, what do you need to do?

A

Introduce tables to the breaker

61
Q

Who is ultimately responsible for the maintenance of your tables?

A

Me / the server

62
Q

How should we serve ALL beverages? Even one water?

A

With a tray

63
Q

What do you do if a guest has a complaint?

A

Ask if I can help rectify
If not, get a manager

64
Q

What should you ALWAYS ask your guest upon presenting the check?

A
  • Ask if they want any coffee or dessert
  • Ask if they have a parking ticket
65
Q

What credit cards do we accept?

A
  • American Express
  • Discover
  • Mastercard
  • Visa
66
Q

What ages of children can order from the kids menu?

A

10 and under

67
Q

Does Paradise Cove sell gift certificates?

A

Yes

68
Q

Will Paradise Cove mail a purchased gift certificate to a guest?

A

Yes

69
Q

What is the name of the General Manager?

A

Tim Morris
Pablo de la Torre

70
Q

What are the names of the managers?

A
  • David M
  • David S
  • Marianna
  • JJ
71
Q

What are the names of the kitchen managers?

A
  • Gustavo G
  • Pablo Jr
  • Francisco F
  • Juan M
  • Carlos P
72
Q

Who are the people who work in the corporate office?

A
  • Bob Morris
  • Kerry Morris
  • Terri Festa
  • Anita de la Torre
  • Harold Fox
73
Q

If a guest orders a menu item with a S.T.M as price what should you do?

A

Inform them what the current price is

74
Q

What is the Gold Coin and what could a guest use it for?

A

Given to people by Bob
May cash in on one free house wine or beer

75
Q

Explain how parking works to a guest who has never been here before

A

Spend a $30 minimum and get
- 40 reduced to 10 on weekdays
- 65 reduced to 15 on weekends
* Only valid the first 4 hours