Food Server Test Flashcards
1
Q
Breakfast is served daily until what time?
A
11:00 am daily
2
Q
List the items in the Rosarito Burrito
A
- 3 scrambled eggs
- Bacon
- Cheddar, Jack & Swiss cheese
- Frijoles
- Avocado / Pico inside
- Side of potatoes
3
Q
How is our oatmeal made?
A
Made with milk
* Can be made with water
Raisins and brown sugar on the side
4
Q
Can a guest order chocolate cake for their birthday during breakfast hours?
A
No
5
Q
What kind of Eggs Benedict do we serve?
A
- Classic
- House smoked salmon
- Salmon potato pancake
6
Q
What is served on the “Old #3” omelette?
A
- Mushrooms
- Onions
- Bacon
- Cheddar cheese
- Garlic
7
Q
List the contents of The Leo
A
- 3 eggs, scrambled only
- Smoked salmon
- Caramelized onions
- Capers
8
Q
Describe the Paradise Paddlers
A
All American breakfast combo
- 3 eggs any style
- 2 pancakes
- Bacon
- Potatoes
- Sausage
- Side of fresh fruit
9
Q
List the items in the Huevo’s Rancheros
A
- 3 eggs any style
- Cheddar cheese
- Frijoles
- Tequila salsa
- Tortilla
- Side of pico & sour cream
- Side of potatoes
- Upon request: toast
10
Q
List the items in the vegetarian scramble
A
- 3 eggs, scrambled
- Broccoli
- Carrots
- Green onion
- Mushrooms
- Squash
- Zucchini
11
Q
How many shrimp are in the best shrimp cocktail?
A
- 6 jumbo shrimp
- Side of cocktail sauce
12
Q
Describe the Big Kahuna Nachos
A
- House made tortilla chips, covered in beans & cheese
- Side of pico, sour cream & guacamole
- Add protein ($): Beef, chicken, pulled pork, shrimp
13
Q
Describe the Shrimp Balague
A
7 sautéed shrimp, crusted with parmesan cheese & onions
14
Q
List the items in the Iced Seafood Sampler
A
- Ahi poke
- A clear water prawn
- Crab legs
- Fish ceviche
- Marinated calamari
- Marinated mussels
- Shrimp
- Smoked Salmon
15
Q
List the items in the Hot Combo Sampler
A
- BBQ chicken
- Smoked BBQ ribs
- BBQ shrimp
- Crispy calamari steak strips
- Fried fish
- Scallops
- Macadamia coconut shrimp
- Coleslaw
- French fries
16
Q
List the items in the Gigantic Iced Seafood Tower. What is the current price?
A
- 2 whole steamed lobsters
- Ahi tuna poke
- Clear water prawns
- Crab legs
- Fish ceviche
- Jumbo shrimp
- Marinated calamari
- Marinated mussels
- Smoked salmon
- Current price: $249.95
17
Q
What soups do we offer?
A
- Clam Chowder
- Shee Crab Soup
- Tortilla Soup
18
Q
Describe the Shee Crab Soup
A
Rich & creamy crab bisque served in a pot
* “It’s a South Carolina classic”
19
Q
Describe the Tortilla Soup
A
Loaded with…
- Avocado
- Cheese
- Chicken
- Crispy tortilla strips
- Tomato
20
Q
What items are in Mon Li’s Chinese Chicken Salad?
A
- Asian dressing
- Chicken breast
- Romaine
- Cabbage
- Carrots
- Crispy wonton
- Mandarin oranges
- Scallions
- Snap peas
- Rice crackers
- Rice noodles
- Toasted pine nuts
21
Q
List the items in Bob’s Cobb
A
- Avocado
- Blue cheese crumbles
- Blue cheese dressing
- Diced chicken
- Hard boiled egg
- Ham
- Sugar cured bacon
- Tomatoes
22
Q
Describe the Ahi Tuna Sandwhich
A
- Brioche bun
- Avocado
- Lettuce
- Onion
- Seared rare Ahi crushed with sesame
- Tomato
- Wasabi mayo
- Choice of fries or coleslaw
23
Q
Describe the Tuna Melt
A
- Brioche bun
- Albacore tuna salad, smothered in cheddar
- Sauteed onions
- Spicy Coyote BBQ Sauce
- Tomato
- Choice of fries or coleslaw
24
Q
Describe the Veggie Burger
A
- A beet-based/roasted vegetable patty
- Brioche bun
- Avocado
- Baby arugula
- Jack cheese
- Mayo
- Choice of fries or coleslaw
25
Describe the BBQ Onion Burger
- Half pound of Angus beef
- Brioche bun
- Grilled onions
- Lettuce
- Tomato
- Spicy Coyote BBQ sauce
- 1000 Island dressing
- Choice of fries or coleslaw
26
Describe the chicken sandwhich
- Blackened or BBQ chicken breast
- Brioche bun
- Lettuce
- Tomato
- Mayo
- Onion
- Choice of fries or coleslaw
27
Describe the Ginger Teriyaki Salmon
- Pan seared salmon in a ginger teriyaki sauce
* Garnish side of pineapple
- Side choice of:
- Baked potato
- Coleslaw
- French fries
- Mashed potatoes
- Saffron rice
- Vegetables
28
Describe the Seafood Pasta
- Linguine pasta
- Calamari
- Clams/mussels
- Deluxe shrimp
- Fresh fish
- Scallops
* Dressed with a spicy marinara
29
List the items in the Barcelona Seafood Grille
A grilled seafood platter
- 6 oz. Ahi tuna
- 8 oz. swordfish
- 8 oz. salmon
- 3 shrimp prawns
- 1 pound of mussels
- 1 pound of clams
- Scallop skewer
* Served in a bed of saffron rice
30
What types of ribs do we offer?
5 or 6 Kobe beef ribs
Pork ribs (hot combo only)
31
Where do our lobsters come from?
Flown in live from Maine
32
What does S.T.M stand for?
Subject to Market
* Price changes
33
List lobster sizes and current S.T.M prices
2.5 pound lobster: $169.95
or
Add 1 lobster: $84.95
34
List today's fresh catch fishes
- Ahi tuna
- Salmon
- Swordfish
35
Describe the Primavera Pasta
A vegetarian option with...
- Rotelli pasta
- Vegetables
- Parmesan cheese
- Spicy marinara
36
What type of tacos do we offer?
- Beef
- Carnitas
- Chicken
- Corn/avocado
- Fish
- Shrimp
* They can be mixed & matched
37
List the items in the Paella
- Saffron rice
- Bell pepper
- Calamari
- Chicken
- Clams
- Fish
- Garden vegetables
- Mussels
- Onions
- Ribs
- Sausage
- Shrimp
- Tomatoes
- Olive oil
38
What dessert is served complimentary for special occasions and what is the minimum purchase required?
Mile High Chocolate Cake
* Minimum price of $70
or
* Main course per person
39
Describe the bread pudding
- Egg bread (made with vanilla & almond extract
- Amaretto and Jack Daniel's
- Ice cream scoop
- Caramel drizzle
- Whipped cream
- Blueberries
- Raspberries
40
What desserts are made on site?
Everything
* With the exception of Haagan-Dazs ice cream
41
"Have a Ball" is best described how?
- Scoop of vanilla ice cream
- Rolled in Oreo crumbs
- On a layer of hot fudge
- Topped with whipped cream
42
"Works" is the Mile High Chocolate Cake topped with what other items?
* Scoop of:
- Chocolate ice cream
- Strawberry ice cream
- Vanilla ice cream
* With hot fudge
43
List our well liquors
Tequila: Cazadores
Gin: Bombay
Whiskey: Jack Daniel's
Rum: Bacardi
Vodka: Deep Eddy
Scotch: Cutty Sark
44
List at least one premium liquor we pour
Tequila: Casamigos / Patron
Gin: Bombay Sapphire / Hendricks
Whiskey: Jameson / Woodford
Rum: Whaler's / Mount Gay
Vodka: Tito's / Belvedere
Scotch: Glenlevit / Johnnie Walker
45
What flavor boba drinks do we have?
- Coconut
- Mango
- Pineapple
46
What ingredients are in the Cocolada?
- Bacardi coconut rum
- Superior rum
- Blended with ice cream
- Fresh pineapple juice
- Coco Lopez (coconut cream)
- Dark rum float
47
List all of our beers on draft
- 310
- Big Wave
- Coors Light
- Elysian Space Dust
- Expatriate
- Mango Cart
- Modelo
- Modelo Negra
- Pacifico
- Tarantula Hill
48
List 8 of our bottled beers
- Big Wave
- Blue Moon
- Coors Light
- Corona
- Corona (non-alcoholic)
- Corona Light
- Elysian Space Dust
- Lagunitas
- Maui Pineapple Wheat
- Modelo
- Modelo Negra
- Pacifico
49
What is the address of the Paradise Cove Beach Cafe?
28128 Pacific Coast Highway
Malibu, CA 90265
50
What is the procedure for calling out of work?
Call 2 hours before your scheduled time
51
What is proper uniform?
- Paradise Cove polo
- White denim pants or shorts (no holes)
- Belt
- Apron
- Navy blue shoes
52
What items do servers need to have when arriving for work?
- Change
- Lighter
- Pen
- Wine opener
53
How quickly should you greet guests once they have been seated?
2 minutes
54
How do you respond if a guest asks, "What is good here?"
"Everything, however the seafood tower is the best"
55
Is it OK to lean on the chair back when standing at a table?
No
56
What is the correct way to deliver food?
- By seat number
- Right side of the guest, with right hand "open handed"
57
On the following diagram, please label positions 1, 2, 3 and 4:
Start at 1 to the left, and around clockwise
58
How soon should you check back with your guests after you have served their order?
2 minutes / 2 bites
59
When should you offer a second drink?
A quarter to halfway through the first drink
60
Before going on break, what do you need to do?
Introduce tables to the breaker
61
Who is ultimately responsible for the maintenance of your tables?
Me / the server
62
How should we serve ALL beverages? Even one water?
With a tray
63
What do you do if a guest has a complaint?
Ask if I can help rectify
If not, get a manager
64
What should you ALWAYS ask your guest upon presenting the check?
- Ask if they want any coffee or dessert
- Ask if they have a parking ticket
65
What credit cards do we accept?
- American Express
- Discover
- Mastercard
- Visa
66
What ages of children can order from the kids menu?
10 and under
67
Does Paradise Cove sell gift certificates?
Yes
68
Will Paradise Cove mail a purchased gift certificate to a guest?
Yes
69
What is the name of the General Manager?
Tim Morris
Pablo de la Torre
70
What are the names of the managers?
- David M
- David S
- Marianna
- JJ
71
What are the names of the kitchen managers?
- Gustavo G
- Pablo Jr
- Francisco F
- Juan M
- Carlos P
72
Who are the people who work in the corporate office?
- Bob Morris
- Kerry Morris
- Terri Festa
- Anita de la Torre
- Harold Fox
73
If a guest orders a menu item with a S.T.M as price what should you do?
Inform them what the current price is
74
What is the Gold Coin and what could a guest use it for?
Given to people by Bob
May cash in on one free house wine or beer
75
Explain how parking works to a guest who has never been here before
Spend a $30 minimum and get
- 40 reduced to 10 on weekdays
- 65 reduced to 15 on weekends
* Only valid the first 4 hours
