F & B - Chapter 6 Flashcards
1
Q
cash bank
A
An amount of cash that a bartender has for making change and performing other business related
tasks.
2
Q
draft beer
A
Beer that is served from a keg.
3
Q
due-back
A
A receipt for any money that is paid out of the cash bank during a shift.
4
Q
reading guests
A
A process by which a staff member determines what type of service each individual guest desires.
5
Q
sidework checklist
A
A to-do list that lists sidework tasks and the servers who are assigned to complete each task.
6
Q
suggestive selling
A
A sales method that encourages guests to buy additional beverages and food.
7
Q
upselling
A
A sales method that suggests more expensive and possibly better quality items to guests.
