EZY Business and NOTECHS

Question 1

State some responsibilities of the commander.

Answer 1

Responsible for safety of all crew members, passengers and cargo onboard.
Safety and operation of the aircraft.
Has authority to disembark any person or cargo that may represent a potential hazard to the aircraft or its occupants.
Not allow a person to be carried who appears under the influence of alcohol or drugs to the extent that the safety of passengers or aircraft is at risk.
Ensure all passengers are briefed on location or exits and use of equipment .
Ensure all procedures and checklists are complied with in accordance with OPS manual.
In emergency take any action necessary in the interest of safety.
Must file safety report after bird strike.
Maintain continuous listening watch on appropriate frequencies.
No loose items in flight deck.

Question 2

Elements of SA?

Answer 2

System awareness
Environmental awareness
Anticipation

Question 3

Elements of decision making?

Answer 3

Problem identification
Option generation
Option selection
Review

Question 4

Elements of cooperation?

Answer 4

Encouraging participation
Consideration of others
Supporting others
Conflict resolution

Question 5

Elements of leadership and Workload management?

Answer 5

Use of authority
Maintaining standards
Planning and coordination
Workload management

Question 6

What are the customer promises?

Answer 6

Safety first 
On your side
Open and upfront 
Make it easy
A big smile