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Vet Practice Mgmt > Exam 5 > Flashcards

Exam 5 Flashcards

1
Q

What is the median mark up for products except for parasite prevention and chronic conditions products

A

150%

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2
Q

What median mark up is parasite prevention products

A

95%

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3
Q

What is the median mark up for chonic conditions products

A

100%

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4
Q

What is the typical mark up for lab tests

A

150% to give room for suggested 20% discount for wellness packages to increase compliance

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5
Q

What is the price equation for the cost of practicing veterinary medicine

A

Cost + markup (20-25%)

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6
Q

What goes into payroll cost

A

Doctors, technicians, veterinary assistants, client service representatives, kennel attendants, and practice manager

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7
Q

What is the price equation for preforming services

A

Cost equipment ($/procedure) + payroll ($/min) + cost of bldg operations ($/min) + profit margin (20-25%)

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8
Q

What should you do w/ the price of vet services

A

Compare fee to market

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9
Q

What are ways techs can leverage their skill set, education, and experience to increase hospital revenue

A

Adding a service, refining a service, improving efficiency by reducing the cost, and training up lay staff

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10
Q

What is the age range for a mature cat

A

7-10 years

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11
Q

What is the age range for a senior cat

A

11-14 years

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12
Q

What is the age range for a geriatric cat

A

15+ years

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13
Q

What is the age range for senior dogs

A

Breed dependent 9-12 years large breeds are 6-9 years

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14
Q

What is the age range for geriatric dogs

A

12+ for large breeds it is 9+

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15
Q

When does senior life begin on average

A

7 years olf

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16
Q

What is the focus when caring for senior pets

A

Weight management, vision, hearing, and mobility

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17
Q

What are normal aging changes in pets

A

Hearing, activity changes, hair coat changes, mental changes (dementia and cognitive dysfunction), and ocular changes

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18
Q

What are important nutrition changes that benefit seniors

A

Reduce fat, decrease sodium, protein, and phosphorus, increased EFA, increased fiber, and increased palatability and digestbility

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19
Q

What can periodontal disease lead to

A

Heart, liver, and kidney problems

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20
Q

What are common heart diseases in older pets

A

Heart murmur, hypertrophic cardiomyopathy, arrhythmias, and congestive heart failure

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21
Q

What are common signs of heart disease

A

Auscultation, coughing, collapse

22
Q

What is one of the most common diseases in older pets

A

Kidney disease

23
Q

What are signs of kidney disease

A

Weight loss, vomiting, inappetence, and muscle loss

24
Q

What are endocrine conditions seen in older pets

A

Diabetes, hyperthyroidism, hypothyroidism, and hyperadrenocorticism

25
Q

What is osteoarthritis

A

degenerative joint disease (DJD)

26
Q

What are risk factors for DJD

A

Genetics, previous injuries, and obesity

27
Q

What domestic animal can develop DJD in otherwise healthy joints

A

Cats

28
Q

What is the goal w/ osteoarthritis management

A

Manage pain and maintain mobility

29
Q

Why is it important to keep seniors moving

A

To maintain muscle mass using low impact exercises

30
Q

What are we looking for w/ a CBC

A

Anemia (renal disease or cancer) and elevated WBC (cancers or endocrine condition)

31
Q

What are we looking for w/ a chem panel

A

Diabetes, renal disease, and liver disease

32
Q

What is looked for in a urinalysis

A

Screens for diabetes, renal disease, and cancers

33
Q

What are accommodations that can be made for senior dogs

A

Leave lights on at night, increase traction, litter box modification, improve accessibility to food and water, and increase bedding

34
Q

What is hospice care

A

End of life care that focuses on the pet and the owners needs

35
Q

Does hospice care replace euthanasia

A

NO

36
Q

How long can a patient be in hospice care

A

Until the time of natural death or euthanasia

37
Q

What are ways to support a client when consulting on hospice care or euthanasia

A

Share your experiences/recommendations, keep open lines of client communication, let them know their decisions and feelings aren’t wrong, and focus on what is best for the pet

38
Q

What are conditions that qualify for hospice care

A

Organ failure, cancer, poor mobility, incontinence, and poor appetite

39
Q

What are the 3 components of hospice

A

Medical care, nursing care, and family care

40
Q

What is the medical care component of hospice

A

Recognizing pain and other symptoms to administer medications

41
Q

What is the nursing care component of hospice

A

Patient’s activities of daily living, assessing the patient’s condition, administering medications, and treatments

42
Q

What is the family care component of hospice care

A

Actively listening, validating, providing info, and other resources such as facilitating coping/decision making

43
Q

What are the different classifications of pain management used for hospice care

A

Drugs and nutraceuticals

44
Q

What drugs are used for hospice pain management

A

Non-steroidal NSAIDS, opioids, and steroids

45
Q

What are nutraceuticals used for hospice pain management

A

Omega FA and glucosamine + chondroitin

46
Q

What are common things that you might have to train a client to do for their hospice pet

A

SQ fluids, medication administration, bladder expression, assisting to stand/go outside, and rotating down pets

47
Q

What are questions that you need to figure out the answers to assess what their hospice needs are

A

Are they still able to care for the pets needs, are they still willing to care for the pet, when is the right time to euthanize, are their concerns of the pet dying alone, and are their concerns about family members or other pets

48
Q

What are signs that quality of life are decreasing

A

No longer interested in their favorite things or the family, not eating for 2 or more days, not able to urinate/defecate in appropriate areas, not able to ambulate, and breathing changes, pacing, signs of stress, seems confused, and outward signs of pain

49
Q

What is the medical term for bed sores

A

Decubitus ulcers

50
Q

What are end of life options

A

Euthanasia options, owners being present, and cremation

Vet Practice Mgmt (5 decks)

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